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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

Jaguar Land Rover to cut workforce by 2,000 in push toward electric future

Jaguar Land Rover said on Wednesday it would cut 2,000 jobs from its global salaried workforce, just days after announcing its luxury Jaguar brand will be entirely electric by 2025 and e-models of its entire lineup will be launched by 2030. "The full review of the Jaguar Land Rover organization is already under way," the company said in an emailed statement. "We anticipate a net reduction of around 2,000 people from our global salaried workforce in the next financial year," it said. However, it added that the organizational review did not impact hourly paid, manufacturing employees. JLR, owned by India's Tata Motors, said earlier that its Land Rover brand will launch six fully electric models over the next five years, with the first in 2024. Known for its iconic, high-performance E-Type model in the 1960s and 1970s, Jaguar faces the same challenges as many other carmakers as it transitions to electric vehicles while trying to retain the feeling and power of a luxury combustion engine model. Last month, Tata Motors said it was concerned by semiconductor shortages and Brexit-related supply disruptions as its luxury car sales recover, although the Indian automaker added these had not yet hit production. Tata Motors posted three straight quarters of losses as the COVID-19 crisis dented sales, exacerbating uncertainties over Britain's exit from the European Union, weak demand and rising costs, but had bounced back to clock a profit in its third quarter to the end of December. The 2,000 reduction in JLR's non-factory jobs was reported earlier on Wednesday by Sky News.

Ecurie Ecosse collection brings in millions

It's rare to see an entire racing team's collection go up for auction at once, but that's just what happened this past weekend at Bonhams' new headquarters in London, where there Ecurrie Ecosse collection brought in top dollar (or pound, anyway).
The collection, whose consignment we first reported on back in September, included a smattering of Jaguars, other classic racers and an iconic transporter truck, all decked out in the same blue and white livery of the Scottish flag. After reportedly feverish bidding on Sunday, the 1952 Jaguar C-Type sold for £2,900,000 ($4.75m), the '56 short-nose D-Type for another £2,600,000 ($4.26m), and the transporter for a shocking £1,800,000 (nearly $3 million) - all to the same unnamed American collector. A 1952 Jaguar XK120 roadster went to another buyer for a record £707,000 ($1.16m).
With Ringo Star's Facel Vega selling for £337,500 ($550k) and Michael Schumacher's Benetton B194 fetching another £617,500 (just over a million), the auction total skyrocketed to £16,861,630 ($2.75m), which Bonhams described as "a roaring success". Scope out the press release below for more info.