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Jaguar demanding customer data from reluctant dealers

Nearly every major business is collecting consumer data these days, and keeping that data secure has come to the forefront of many customer's minds. Jaguar Land Rover North America's decision to begin requesting more customer info from its dealer network appears unfortunately timed, however. If it had come a few years ago, it might have been ignored, but in today's climate of heightened awareness, a few dealers are pushing back. To put the showrooms in an even tougher position, JLR NA is threatening to deny quarterly incentives if they do not turn over the customer data, according to Automotive News.
JLR NA instated the nationwide plan, which it calls Single View CRM, on February 7, but according to Stuart Schorr, Jaguar Land Rover North America Vice President of Communications, the automaker has been negotiating with its dealers to institute the new program for over a year. Schorr tells Autoblog that no financial information is being shared, noting that such data is limited to customer details, including things like what vehicles they own and whether they have any pending service. The initiative is meant to "improve customers' and owners' engagement with the brand," he said. Also, the company is not accessing dealer data itself; instead showrooms are asked to enter the info into JLR's database.

Jaguar XE bares its claws in 74 images [w/video]

The XE may prove to be the most vital new model to Jaguar's expansion. But to date we've only really seen it in top-spec, supercharged XE S form. That ends right here and now, however, as Jaguar releases details, photos and even a brief video clip showing the entire range - including those most customers are bound to buy.
Globally speaking - or at least in its home market - Jaguar will offer the XE with five different engines and in four different trim levels. The new Ingenium engine family includes two diesels and two turbocharged gasoline options along with the top-of-the-line supercharged V6 that will serve as the XE's performance flagship model, at least until a new SVR version comes along. Both six-speed manual and eight-speed automatic transmissions are on offer, and overseas buyers will also be able to choose between base SE, mid-range Prestige, opulent Portfolio, dynamic R-Sport and range-topping S trim levels.
Of course not every engine is available in each trim level and with either transmission, so instead of 40 combinations we're looking at 22. Once the XE reaches American showrooms, we'll likely be looking at even fewer, as we're not expecting the manual and diesel versions to be offered Stateside. Stay tuned as well for our live impressions from the floor of the Paris Motor Show. But in the meantime you can scope out all the details and UK specifications in the press release below, along with the short video and the gallery of 74 high-resolution images above.

Why Land Rover's reluctant to show concepts: Chinese clones

While the Chinese auto industry continues to grow and expand with new and original products, a number of automakers still refuse to play by the rules. Rather than coming up with original designs, these automakers shamelessly copy designs from other automakers, slapping their badge on the front as if it were an original product. According to Auto Express, Land Rover has grown tired of dealing with these frauds to the point that it's essentially stopped showing concept cars in order to stave off these clones. One of the most notable and brazen examples of these Chinese copycats is the LandWind X7. While that car looks like an obvious ripoff of the Range Rover Evoque, complaints by Jaguar Land Rover were dismissed, and the X7 hit the market for about a third of the price of the Evoque. Further efforts by JLR have done nothing to halt or change the car's production. It seems Chinese authorities are more interested in protecting the home team than upholding copyright laws. Land Rover design boss Gerry McGovern said the automaker was "wary of showing new concepts" because they just give these competitors time to work up a copy. Land Rover's latest model, the Velar, debuted in Geneva in production form. Skipping concepts may not stop competitors from making copies, but it does give Land Rover a huge head start when it comes to production. Related Video: Featured Gallery Production LandWind X7 News Source: Auto Express via Road & Track Design/Style Government/Legal Jaguar Land Rover SUV Concept Cars Luxury jaguar land rover