2003 Jaguar X-type Base Sedan 4-door 2.5l Awd on 2040-cars

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2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

2024 Jaguar F-Pace Review: Fun, pretty and luxe, the big Jag's better with age

Pros: Engaging to drive; good looks; high-class cabin; crazy-good sport seats; big cargo area and generally more spacious than compact rivals Cons: Pricier than compact rivals, smaller than midsize ones; base engine acceleration a touch off the pace; convoluted climate controls The Jaguar F-Pace has now been around for quite some time – eight years have passed since we first got behind the wheel in far-flung Montenegro. While most vehicles would be well past their best years and already replaced by now, the 2024 Jaguar F-Pace is an example of something that has actually gotten better with age. Its infotainment technology is up to date and far easier to use than anything Jaguar Land Rover has offered before. Its cabin quality and design are better, the engines have been upgraded, and we even think the design tweaks made a few years ago improved upon an already knockout design. In many ways, the F-Pace is reminiscent of another small SUV thatÂ’s thrived past the usual best-by date: the Porsche Macan. It too is fun to drive, with exceptional steering, sharp handling and compelling performance, especially from the six- and eight-cylinder models. They are both for SUV shoppers looking to enjoy their time behind the wheel (and look good doing it), and are OK paying more money than other compact luxury SUVs. There is one major difference, though: The F-Pace is not only much bigger than the Macan, itÂ’s bigger than most of those other compact luxury SUVs. ItÂ’s closer to a midsize, with the closest size comparable being the Lexus RX. That grants it a spacious back seat and a surprising amount of cargo space. We were honestly not expecting to like the F-Pace as much as we did during a recent test drive of the P400 R-Dynamic S. It seemed likely that all those years in between times behind the wheel wouldnÂ’t have been kind. Far from it. We like it even better, and think those in the market for an SUV in its price range should give it a shot. Interior & Technology   |   Passenger & Cargo Space   |   Performance & Fuel Economy What it's like to drive   |   Pricing & Trim Levels   |   Crash Ratings & Safety Features What's new for 2024? Apple CarPlay and Android Auto can now be connected wirelessly. Jaguar also trimmed the F-Pace lineup down to three versions, all tied to a different engine. This results in the base price ballooning by $8,000 since the new base trim level is the R-Dynamic S.

Jaguar to follow up with larger J-Pace crossover

Jaguar is about to launch its first foray into the crossover market (that's the C-X17 Concept you see above) with the upcoming debut of the F-Pace, but that won't be its last. According to the UK's Car magazine, plans are already underway to launch a bigger J-Pace crossover as well. Just as the F-Pace is set to serve as the high-riding counterpart to the XF sedan, so too would the J-Pace align itself with the upcoming new XJ – in a strategy not unlike what Mercedes is taking with its crossovers, aligning the GLE (nee M-Class) with the E-Class, the upcoming GLS (GL-Class) to the S-Class and so on. That would make the J-Pace a rival to the likes of the aforementioned GLS and Audi Q7. Tipped to launch in 2019, the Jaguar J-Pace is expected to borrow its aluminum underpinnings from the flagship Range Rover, but take a sportier, more dynamic approach than the top-of-the-line Landie. Expect V6 and V8 engines to be offered, alongside diesel and hybrid powertrain options. The J-Pace has reportedly won out over other proposals to expand the XJ family with coupe, convertible and wagon variants, as the crossover is expected to drive higher sales. Here's hoping those revenues could be poured back into those back-burnered projects, too. Related Video: