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2020 Infiniti QX50 Luggage Test | Not infinity, but enough

The 2020 Infiniti QX50 is a comfortable five-seat luxury crossover that competes with the Audi Q5, Acura RDX, Volvo XC60, Lexus NX and others. If you’re interested in a QX50, itÂ’s probably got something to do with its impressive, technologically advanced VC-Turbo variable compression engine. It also has sumptuous swales of bodywork, a long list of driver-assist and safety features, and a solidly luxurious interior with a two-screen infotainment setup. The window sticker for the QX50 we drove recently in Essential trim says the seats were leatherette; if true, itÂ’s the most buttery fake leather out there. Still, the engineÂ’s the star. If performance is your only consideration, you can also get the VC-Turbo in the Nissan Altima sedan weighing 400 to 500-plus pounds less and at an MSRP starting $7,500 lower, a price spread that quickly expands as you option up the QX50. But if you want the QX50, itÂ’s probably because itÂ’s a crossover. You want to haul stuff. Which brings us to: luggage test. The QX50 has a cargo capacity of 31.1-31.4 cubic feet behind its raised back seat, which expands to 65.1 cubic feet with the rear seats down. That's more than most in its class, and the QX50Â’s cargo hold certainly looks big and usable enough. To test it, I had six roller suitcases at my disposal. Three would need to be checked at the airport, and one of those is particularly mondo (29x19x11, 26x17x10, 25x16x10). Three others were small enough to carry on (24x14x10, 23x14x11, 22x14x9). Several bags have four wheels that protrude and were counted in the dimensions. I lacked access to RiswickÂ’s wifeÂ’s fancy bag. An asterisk to all our luggage tests: Our crack team of test suitcases is empty. I know someone who can seriously overstuff a soft-sided bag, so depending on how you pack, your results may vary. The QX50 didn't arrive with a cargo cover, so that made things easier. My first stab at loading all those bags seemed promising — five out of six bags fit. Two of the big boys on edge, three carry-ons standing up. That would be one bag for every occupant, but hey, we can do better.  Standing them all up was the easy solution. This fits all six bags, and I'm certain they wouldn't fly forward in a hard stop. But the driver's rear view is impeded. I'd be annoyed to look back at this throughout a long trip. That biggest bag is the biggest offender, so can we just lay that one down? Sure, but we're back to just five bags fitting.

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Infiniti plans overhaul of infotainment system by 2021

Infiniti is working on a fully overhauled infotainment system starting in 2021 that will feature bigger displays but retain the current dual-touchscreen setup. In the meantime, upgrades including Apple CarPlay and Android Auto connectivity will be added to existing systems starting next year, depending on the market. "Next year is going to be the first step of improvement," Infiniti's vice president of product strategy, Francois Bancon, told Australian outlet GoAuto. "And as we move forward with a bigger display, 12.0-inch, 15.0-inch, whatever, of course we are going to improve the accuracy." He also indicated that "only the media" complains about the dual-screen display and that customer feedback has been strong. "The appearance of the system, for example in QX50, which is the same as in Q50, we're not going to change. But we just redesign the whole system behind more capacity, faster reaction time, high-definition display and full connectivity." So the new system will keep the dual-screen setup, which today involves the top screen handling mostly navigation and redundant audio information while the lower screen is used to control vehicle, phone and audio functions (see the below video for more info on how it works). The QX50, which goes on sale in the United States later this year, will also be the first Infiniti to get a 9-inch color head-up display on the windshield, plus smartphone mirroring and data-derived weather and other apps. The rollout of a new infotainment system coincides with Infiniti's plan to build its first all-electric car in 2021 and release hybrids based on Nissan's e-Power technology. Parent company Nissan has said it wants to sell 1 million electric vehicles annually by 2022. Related Video: