Auto blog

Tesla leads and Infiniti bleeds in Consumer Reports' satisfaction survey

According to Consumer Reports, Tesla owners are more likely to rave about their vehicles than any other brand. And we're not surprised — Tesla has performed very well in past customer satisfaction surveys, despite the fact that the electric cars themselves tend to have more problems than most other automobiles. Second place went to Lincoln, which interestingly had a higher cumulative score than Tesla in individual category measurements like comfort and storage space. Ram, a truck-only brand, rounded out the top three. The consumer-focused magazine bases its owner satisfaction score on responses to a very simple question: Would you buy this exact car again? The higher percentage of owners who answer "definitely yes" to that question, the higher the satisfaction score. Further breakdowns are scored for other parts of the ownership experience, which is why brands that rank poorly in Consumer Reports' own reliability charts — like Tesla and Lincoln, for example — can still earn top marks for satisfaction. The lowest-ranked brands for satisfaction are Cadillac, Nissan and Infiniti. Interestingly, Cadillac performed better than average in Driving and Comfort and middle-of-the-road in the In-Car Electronics and Cabin Storage, but like most other brands, scored poorly in Value. In fact, only Subaru, Mazda and Volkswagen scored better than average in Value. Nissan and especially Infiniti earned comparatively low marks across the board to go along with the bottom-of-the-barrel satisfaction score. Here's the full list of automakers from Consumer Reports' satisfaction survey, ranked in order from best to worst: Tesla Lincoln Ram Chrysler Subaru Hyundai Porsche Dodge Mazda Toyota Kia Mini BMW Ford Audi Honda Volvo Volkswagen Lexus Jeep GMC Chevrolet Mercedes-Benz Buick Cadillac Nissan Infiniti It's worth diving into the individual category scores in addition to the official finishing order for a full look at the results. For instance, despite the fact that automakers like Lincoln and Ford use similar infotainment systems, their In-Car Electronics scores don't quite match up. Also, some automakers have full lineups with multiple cars, trucks and SUVs while others offer just a couple of nameplates. Head on over to Consumer Reports for all the details. Looking for a reliable car, truck or SUV? Check out the top 10 vehicles that owners keep the longest.

2024 Infiniti QX80 gets Dark Chrome Appearance package, higher price

The body-on-frame Infiniti QX80 is entering the 2024 model year with a new appearance package offered on the most expensive trim level. It's otherwise unchanged compared to the 2023 model, which received Amazon Alexa compatibility, but every trim becomes more expensive. While the QX80's overall design doesn't change, the range-topping Sensory trim level gets an optional Dark Chrome Appearance package that includes black-painted door mirror caps as well as Dark Chrome trim on the front end, the fenders, and the hatch. The bundle gives the SUV a more subtle look, as models not equipped with the Dark Chrome Appearance package ship with flashier bright exterior trim pieces. The list of standard features includes a 12.3-inch touchscreen plus Apple CarPlay, Android Auto, and Amazon Alexa compatibility. Driving aids? It's got them: a surround-view camera, forward emergency braking with pedestrian detection, and back-up collision intervention come standard. The QX80 isn't the newest or best-selling model in its segment, but it's not as outdated as the age of its platform suggests. Infiniti positions the QX80 as its most expensive model, and it's increasing pricing across the board for 2024. Pricing is as follows: QX80 Luxe rear-wheel-drive: $76,045 ($1,650 more than in 2023) QX80 Luxe four-wheel-drive: $79,195 ($1,700 more than in 2023) QX80 Premium Select rear-wheel-drive: $80,680 ($1,685 more than in 2023) QX80 Premium Select four-wheel-drive: $83,780 ($1,685 more than in 2023) QX80 Sensory rear-wheel-drive: $87,730 ($1,685 more than in 2023) QX80 Sensory four-wheel-drive: $90,830 ($1,685 more than in 2023) Note that these figures include an $1,895 destination charge. The brand collected a $1,395 destination charge in 2023. Infiniti hasn't made any mechanical changes to the QX80. Power comes from a tried-and-true 5.6-liter V8 rated at 400 horsepower and 413 pound-feet of torque. It's bolted to a seven-speed automatic transmission, and it gives the big SUV a towing capacity of up to 8,500 pounds. Dealers across the nation will begin receiving the 2024 QX80 in the coming weeks. Infiniti hasn't commented on what's next for the model, but weaving together various tidbits of information released earlier in 2023 nudges us in the right direction.

Infiniti Prototype 10 single-seat speedster unveiled at Pebble Beach

PEBBLE BEACH, Calif. — Infiniti's new Prototype 10 takes inspiration from last year's Prototype 9 concept, but instead of minimal bodywork and open wheels, adopts the long and sinuous profile of classic speedsters of the past. And the concept's electric powertrain hints at the Japanese automaker's future. Infiniti says that all new production models from 2021 onward will have some sort of electrification, spread across pure battery-electric vehicles, parallel hybrids and e-POWER series hybrid powertrains. The overall shape of the Infiniti Prototype 10 recalls classic race cars like the 1950s-era Jaguar C- and D-Types. There's virtually zero wind protection for the single passenger, but there's a prominent headrest that incorporates a fin-shaped aero element. Air intakes are plentiful and festooned with close-set vertical bars that remind us of last year's Prototype 9 concept. There are lots of striking details in the Prototype 10's flowing bodywork. Slim, almost slit-like lights up front sit below the level of an Infiniti logo highlighted by negative space. In profile, a virtual line cuts across the vehicle front to rear. We look forward to seeing how some of these elements are incorporated into future production vehicles from Infiniti. View 17 Photos We don't have any details on what's actually powering the Prototype 10 as its sits, other than the fact that it's electric, of course. But we do know that the concept uses Infiniti's steer-by-wire Direct Adaptive Steering system. We can also see that the interior compartment is minimalist in design, clearly in an effort to keep the driver's focus firmly on the road ahead. Though much of the commentary surrounding the Prototype 10 will undoubtedly be about its radical bodywork, it may be the vehicle's chassis that is most relevant to Infiniti's production electric vehicle plans. The company describes the Prototype 10's chassis as rigid, modular and flexible with a flat floor and says such a platform would underpin its future electrified vehicles, including sedans, SUVs and sportscars. Stay tuned for more on the Infiniti Prototype 10 as we meander the remainder of Monterey Car Week here in California. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.