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2014 Infiniti Q50's novel drive-by-wire steering system recalled

The gradual replacement of mechanical components in automobiles with electronic systems brings with it definite advantages, but also poses certain potential dangers. Just think of the inevitable problems you've encountered with the computer on which you're reading these words and you'll know what we mean. But a computer crashing isn't as problematic as your car going on the fritz when its electronic systems fail.
That's what Infiniti is being reminded of with its new drive-by-wire electronic steering system. The Japanese automaker developed and installed the Direct Adaptive Steering System in its new Q50 sedan, but a small number of those cars on the road are now being recalled due to that system.
According to the National Highway Traffic Safety Administration, on a small number of examples, the Q50's optional by-wire system may fail if the temperature in the engine compartment drops below freezing. There's a backup mechanical setup in place should the electronic system fail, but NHTSA says that the backup system may also fail to engage in time to avoid a crash.

Infiniti's Detroit concept to be 'very, very, very, very close' to new Q60

Add one more vehicle to the tally of reveals slated for the 2015 Detroit Auto Show. Alfonso Albaisa, executive design director at Infiniti, has confirmed that the marque will be showing a new concept on January 13, the second media day. More importantly, though, this concept won't be another flight of fancy like many of Infiniti's past show cars. Instead, it will foreshadow the arrival of a replacement for one of its oldest vehicles, the Q60, a model better known as the G37 Coupe. "On January 13, you're going to see a concept car that's very, very, very, very close to the next Q60," Albaisa told Motor Trend. There isn't much to go on beyond that, sadly, although we are free to speculate. Infiniti's past would indicate that the Q60 would carry on its role as a two-door version of the Q50 sedan, with styling influenced by its four-door sibling. While that makes sense, there's also an argument to be made for departing from the Q50's styling in favor of a more expressive look that could allow the two-door model to stand out. Whichever avenue Infiniti chooses, we'll have an even better idea in just a few short months.

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study