Infiniti G37 Journey Low Miles 4 Dr Sedan Automatic Gasoline 3.7l V6 Dohc 24v La on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

2013 Infiniti IPL G Convertible

Infiniti rolled out the IPL version of its G37 Convertible at the Los Angeles Auto Show more than a year ago. The Infiniti Performance Line treatment logically mirrors that of the IPL G Coupe, meaning it receives both cosmetic and mechanical tweaks designed to raise the pulse of driving enthusiasts. Aside from the overstated aerodynamic styling components and huge exhaust tips, the cabin features special leather upholstery, aluminum trim and IPL badging to distinguish it from lesser siblings. Under the hood, the 3.7-liter V6 (VQ37VHR) has been recalibrated to deliver 343 horsepower - 18 more than the standard coupe - and 273 pound-feet of torque. The suspension has been upgraded with firmer spring and stabilizer bar rates, multi-piston sport brakes are fitted and 19-inch graphite-finish wheels wrapped with summer rubber are bolted on. There are only two exterior color choices (Moonlight White and Malbec Black) and two upholstery choices (Stone and IPL-exclusive Monaco Red). Everything sounds marvelous until someone reveals its as-tested $62,415 window sticker.
DRIVING NOTES
The three-section steel roof raises and lowers in a leisurely manner - give it about 30 seconds each way. While it is marvel to watch, the operation seems clunky, not fluid. Buttoned up, with all four windows closed, the cabin is comfortable. Wind noise is minimal and the front buckets coddle passengers in all the right places. While tight, those of smaller stature will find the two rear seats tolerable for short journeys (my kids never complained). Outward visibility is also very good for a convertible - no impeding B-pillar.

NHTSA opens investigation into Nissan's handling of airbag recall

In March of 2014, Nissan recalled eight models among its Nissan and Infiniti brands, totaling more than one million vehicles, over faulty occupant classification system software controlling the passenger airbag. The company discovered a variety of factors that would interfere with the system's ability to detect an adult passenger in the shotgun seat, resulting in an illuminated warning on on the dashboard and the passenger airbag not deploying in an accident. Yet 124 complaints submitted to the National Highway Traffic Safety Administration since the recall allege that the dealer-installed fix hasn't actually fixed the problem; some consumers say the problem persists after multiple trips to the dealer. The Detroit News reports that NHTSA is opening an investigation into the matter to determine whether a new recall is needed. The occupant sensor has been a bugbear for Nissan over the past couple of years; a much smaller recall for the issue in 2013 covered five of the eight vehicles that were recalled in 2014, and that earlier recall also continued to generate complaints after the issue had supposedly been fixed. At the same time, the company learned that in two instances there was another twist, where the dashboard warning wasn't illuminated but the passenger airbag still didn't go off in an accident. Nissan isn't alone, though, with airbag recalls on a steep upswing across the industry even before the Takata debacle.