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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

2015 Mexican Grand Prix is a lot like old times

The last time Formula One visited Mexico, in 1992, 26 cars powered by eight engine manufacturers (counting Honda and Mugen-Honda separately) lined up on the grid; it would have been nine engine makers but the Brabham-Judd cars failed to qualify. In 1992 Lewis Hamilton was seven years old, Sebastian Vettel was five, Max Verstappen was still five years away from being born. Two of the current Sky Sports F1 commentary team, Martin Brundle and Johnny Herbert, were drivers. The starting three were Nigel Mansell on pole – 39 years old, this the year he'd win his only World Championship – and Riccardo Patrese both driving Williams-Renault cars, followed by Michael Schumacher in a Benetton-Ford. Only 13 of the 26 starters would finish. The circuit is has been reworked to today's safer standards, the track surface is brand new and slippery, but the atmosphere and packed grandstands haven't changed. Nico Rosberg was another point of consistency, scoring pole position for the fourth race in a row to beat his now-World-Champion teammate Hamilton by almost two-tenths of a second. The last time Rosberg turned pole position into a victory? The Spanish Grand Prix back in May. Vettel locked up third for Ferrari, followed by the Infiniti Red Bull Racing duo of Daniil Kvyat and Daniel Ricciardo. Williams went two-up as well, Valtteri Bottas in sixth ahead of Felipe Massa in seventh. Max Verstappen turned in a great late lap to reserve eighth place, Sergio Perez did all he could in front of his home crowd to get ninth, teammate Nico Hulkenberg the caboose in the top ten. In that 1992 race the first three on the grid finished the race in the same order after Mansell dominated, and it was almost the same in 2015. If Rosberg had driven the whole season like he drove today the Driver's World Championship would still be up for grabs. He got a great start and held his line through the first corner, coming out ahead of Hamilton through the initial kinks, pulling away as soon as he got to the straight. Hamilton was never more than a few seconds behind, but every time the Brit inched closer the German found a few more tenths to keep his distance. The field got bunched up when the Safety Car came out on Lap 53 after Vettel spun and got stuck in the barriers, but Rosberg handled the restart perfectly. Both drivers made small mistakes in the last few laps while driving on the edge, but Rosberg earned a strong victory, crossing the line two seconds ahead of his teammate.

Infiniti prices Q50 2.0t from $34,855, hybrid from $47,955

Infiniti has a whole range of new engines coming out for the Q50. And that means a new pricing scheme to go along with it. The bottom line is that you can now get into the sports sedan for as little as $34,855 (inclusive of the $905 destination charge). That price is for the 2.0-liter turbo model that's the new point of entry into the range with 208 horsepower on tap. It also represents a much lower starting price for the 2016 model than the one it replaces, which started at over $38k for the base Q50 3.7. It also undercuts the price of the comparable Audi A4, which also comes with a 2.0-liter turbo four priced from $38,250. The BMW 3 Series straddles the divide with two models equipped with 2.0-liter turbo fours: the less potent 320i with 180 hp priced slightly below the Infiniti at $34,145, and the more powerful 328i with 240 hp for $39,345. If you want all-wheel drive or the Premium trim, you'll need to cough up an extra couple grand for each, which is a larger premium than the Japanese automaker charged before. Pricing for the V6-powered 3.0t and Red Sport 400 models are still to come. But along with the 2.0t sticker, Infiniti also released pricing for the hybrid model, which only comes in Premium spec and starts at $47,955. That's a couple grand more than the outgoing version cost at $45,305. For the time being, the top of the line is the Q50 Hybrid Premium AWD, which goes for $49,955. Related Video: INFINITI ANNOUNCES U.S. PRICING FOR 2016 Q50 2.0T AND Q50 HYBRID PREMIUM MODELS First two of four available Q50 engines available now, new 3.0-liter V6 twin turbo-equipped models to follow later this year NASHVILLE, Tenn. – Infiniti today announced pricing for the 2016 Infiniti Q50 2.0t and Q50 Hybrid Premium models, which are on sale now at Infiniti retailers nationwide. Pricing starts at $33,950 for the Q50 2.0t and $47,050 for the Q50 Hybrid Premium. The Infiniti Q50 sports sedan, Infiniti's best-selling model, enters the 2016 model year with an array of significant enhancements, starting with the addition of three new turbocharged engines and continuing with new technologies designed to enhance the already strong driving dynamics of Infiniti's best-selling model. The 2016 Infiniti Q50 is now offered in an expanded range of trim levels, each in a choice of rear-wheel or all-wheel drive – Q50 2.0t and Q50 2.0t Premium, Q50 3.0t Premium, Q50 Hybrid Premium, Q50 3.0t Sport and Q50 Red Sport 400.