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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

2022 Infiniti QX55 Review | Price, performance, size, comparisons with QX50

Carmakers love calling them coupes, but as they have four doors, that's still a tough sell for our dictionary. So, let's go with fastback SUV for now, and say that the 2022 Infiniti QX55 is one of the best-looking examples of the growing bunch. Even if Infiniti wasn't originally intending to lop off the back of its QX50 compact crossover, the afterthought project to turn it into the QX55 was nevertheless a successful one. When parked next to a BMW X4 or Audi Q5 Sportback, we know the QX55 would do the prettiest job sprucing up the driveway. It's nicely proportioned and tastefully detailed with just a hint of Infiniti's forever cool FX SUV at the rear. The interior is also interesting to behold and pleasing to touch. Unfortunately, the QX55's aesthetics are its main selling point. Driving it is a real letdown as its underwhelming handling and soul-sucking continuously variable transmission just aren’t up to snuff for a luxury model. It makes the QX55 feel like you're driving a Nissan Altima. And even if you're less concerned with a car's driving dynamics, the QX55's odd and antiquated tech interface is sure to be a put-off after seeing what BMW, Audi and Mercedes have to offer. Of course, all of this could be said of the QX50. At least the QX55 has aesthetics on its side.   What's new for 2022? The QX55 is an all-new model, although the QX50 upon which it's based has been around since 2019. 2022 Infiniti QX55 View 25 Photos What's the QX55 interior and in-car technology like? The QX55 interior is a highlight. ItÂ’s lifted from the QX50, and thatÂ’s good. ItÂ’s just as flowy as the exterior, and on our Sensory trim level test car, it was fitted with sumptuous red and black leather on nearly every surface, plus some natural-finish wood trim across the dash and doors. Lower trim models arenÂ’t quite as flashy but still feature the same attractive design. It's all suitably elevated for a luxury car. On the other hand, the dual-screen infotainment system is at best bizarre and at worst antiquated.  Most infotainment functions are accessed and operated via the touchscreen at the bottom of the stack. That placement makes it easy to reach but hard to see. The top screen controls the navigation system and Apple/Android integration, is of a noticeably lower resolution, and is controlled either by touch or with a control wheel on the center console next to the shifter.

Recharge Wrap-up: Infiniti considers EV for China, NextEV hires former Tesla, Apple engineer

NextEV has hired Tesla Autopilot and Apple veteran Jamie Carlson as Senior Director of Advanced Technologies. The seasoned autonomous driving engineer joins fellow former Autopilot engineer Kurt Thywissen, who is now NextEV Senior Director of Human-Machine Interaction. NextEV, which is working on an all-electric supercar before focusing on mainstream EVs, recently obtained a self-driving car permit from California and opened its North American headquarters in San Jose. Read more at Electrek. Infiniti is considering launching its first EV in China. "When I think about EV, we design it for China definitely, even as the first market to launch," says Infiniti President Roland Krueger. "We are discussing this internally constantly what is the right timing for Infiniti to have such vehicles." Infiniti has held back on launching an EV, focusing instead on hybrids, but says it could be "very fast" in deploying an EV once it decides to do so. Having Nissan and Renault backing Infiniti, the luxury brand is confident about its access to proven EV technology. Read more at Automotive News Europe. Thrifty car rental has added a Tesla Model S to its fleet in Canberra, Australia. Available at the Canberra Airport, it's the first luxury EV offered for rent from a mainstream rental company in Australia. Australia's capital offers a small registration discount and no stamp duty for EVs, making it a cheaper and more practical place to locate the country's first rental Tesla. Thrifty's parent company, NRMA, is calling on Australia's other states and territories to remove financial and regulatory barriers to EV technology. Read more at The Motor Report.