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Car buyers are paying big money for technology they don't use

J.D. Power released the results of its Tech Experience Index study that measures "how much owners like [in-car] technologies and how many problems they experience with them." Among the study's findings, automakers are loading vehicles with more software and digital experiences that owners claim they never learn how to use or decide they don't need. For example, owners report to J.D. Power that gesture controls, like those used by BMW (spinning a finger, for instance, can raise or lower the audio volume), don't improve the overall ownership experience. In fact, gesture controls received the lowest overall satisfaction score in the study for a second consecutive year. In another example, the study found that 61% of owners claim never having used "in-vehicle digital market technology," while 51% of respondents said they didn't need it. Driver/passenger communication technology was another sore point with users, with 52% saying they have never used the technology, and 40% of those saying they have no need for it. (10 Features owners say they want, and 7 they really don't). Conversely, some technologies are well received by owners. For American owners, rear-view cameras and so-called "ground view" cameras were among the top three desired technologies. We assume that "ground view" is a surround-view or 360-degree camera system. The one-pedal driving possible in a number of EV's with adjustable regen braking also scored very high marks and few claimed issues.  While it could be argued that owners who don't want to use a specific piece of technology should just avoid using it, the reality is that all of these unused features add cost to the final price of any vehicle. Considering that the average transaction price of a new vehicle hit a record $45,031 in September of 2021, controlling spiraling costs is a big deal. J.D. Power's survey results found that dealerships can play a big role in explaining new technology to buyers. Scores for some technologies like trailer assistance received higher scores from owners who received training from their dealers. Unfortunately, 71% of owners say they were taught how to use tech from outside sources whereas only 30% learned from a dealer. The results of this study are the product of responses from 110,827 owners of current model-year vehicles that J.D. Power surveyed after 90 days of ownership from February through July 2021.

Best electric sedans of 2024

While the American automotive trends tend to lean toward SUVs and trucks, and sedans seem to be dying out, there are some great four-doors out there in the EV market. They may not have the bulk, the high vantage point, or the storage capacity of the utes, but some folks still want a car that’s, well, a car. A sedan might not always have as much room to cram in a big battery pack, either, but they also donÂ’t weigh as much. They tend to be more lithe, sexy and agile. And theyÂ’re generally cheaper than their bigger brethren, too, though some of the full-size luxury sedans can still get well into six-figure pricing. If thatÂ’s not your thing, you can check out the best electric SUVs, but if youÂ’ve read this far, you probably enjoy sedans as much as us. WeÂ’ve tested quite a few, and these are the best electric sedans of 2024.   Best electric sedans below $60,000 Tesla Model 3 — $40,380 The Tesla Model 3 is one of just two sedans (along with the Hyundai Ioniq 6) to make it onto our list of best EVs under $50,000. ItÂ’s quite the value, too, with a starting price of just $40,380. ItÂ’s also fun to drive. Yes, it has some quirks, including too many vehicle functions residing exclusively in infotainment menus, but the Model 3's idiosyncrasies are easy to forgive based on its price and range, and they're things you can quickly get used to or possibly even appreciate. No wonder this EV is so popular.   Hyundai Ioniq 6 — $43,565 Of the sedans on this list, the Ioniq 6 is one of the most affordable (starting at $43,565), and one of the best. ItÂ’s quite efficient, with long driving range — up to 361 miles. Its cabin is creative in its design while being practical and comfortable. Interestingly, the Hyundai Ioniq 6 is the sportiest version of Hyundai and KiaÂ’s E-GMP cars, apart from the high-performance Kia EV6 GT. Its design, value, range, fast charging and other useful tech easily make it one of best electric sedans you can buy.   BMW i4 — $53,195 Though the BMW i4 is essentially an electric version of the 4 Series Gran Coupe, this EV sedan is something special. ItÂ’s packed with power and great driving dynamics in true BMW style. The rear-drive i4 eDrive40 is one quick car, but the i4 M50 is ridiculously fast. If you can get past the questionable nose and the iDrive 8 infotainment system, the i4 is an electric sleeper, and a performance bargain.

Hyundai tops VW and Buick in China, survey says

You may be aware of the long-time competition in China between Volkswagen and Buick, but another brand apparently should be in that conversation too: Hyundai. In a recently published annual consumer survey, the Korean company actually took the top spot to beat out its German and American rivals in second and third, respectively. The results were part of the China Brand Power Index that interviewed 11,500 people around the nation and was paid for by the country's Ministry of Industry and Information Technology. While Hyundai proved popular with voters, its sales haven't necessarily shown that yet. According to Bloomberg, the brand had falling numbers in China for the first quarter of the year. Even Ford outsold the South Korean automaker in the same period, despite scoring lower on the survey. Meanwhile, Audi ranked as the populace's favorite luxury brand, which is hardly a surprise given the Four Rings' strong sales in China. In January alone the automaker saw a 15-percent boost in volume there. Parent company VW's strong performance was somewhat more surprising, though. State media severely criticized the German automaker in March, and customers protested last year for the allegedly poor handling of a recall.