08 Denali 20" Rims Dvd System Touch Screen Nav & 3rd Row! Backup Cam, Not Xl Ltz on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Cadillac Celestiq, Lyriq, Hummer, other future GM electric cars: Here's everything we saw at ‘EV Day’

WARREN, Mich. — Today, General Motors held an “EV Day” event at its Warren, Michigan, campus to present its new “Ultium” battery technology, modular electric vehicle architecture and soon-to-come electric vehicles. Unfortunately, we were forbidden from bringing cameras into the event, so while we canÂ’t show you what we saw, we can tell you more about it. While we saw the previously teased Cadillac EV (which we now know to be called the Lyriq) and the GMC Hummer pickup teased during the Super Bowl, there were a number of other future cars at the event, which GM President Mark Reuss assured us are all real vehicles in the works. The biggest surprise came at the end of the event, though, in the Cadillac Celestiq electric sedan, which Reuss described as a future flagship that would be hand-built “very locally.” It had been hiding under a dark sheet all morning, with the front and rear illuminated Cadillac emblems shining from underneath. When the wraps came off, we saw a long, white, four-seat fastback sedan. The 23-inch wheels were pushed out to the very corners of the car, giving it what appeared to be a very long wheelbase. The model on the stage had no side mirrors or visible door handles. The grille mirrored that of the Lyriq crossover next to it, with integrated lighting in lieu of the usual mesh or slats youÂ’d see in an internal combustion car. The entire roof, all the way until it tapered to the tail of the vehicle, was tinted glass. In back, vertical tail lighting ran down the C-pillar before turning rearward across the top of the trunk. Inside, everything below the beltline of the windows — essentially all but the headrests and top portion of the steering wheel, was hidden from view. Behind the Celestiq, a large digital display showed a rendering of its interior. The dash consists of a pillar-to-pillar curved LED display serving as both instrument panel and infotainment system. Protruding forward between the front seats was another touchscreen that appeared to house some more controls, with open area, probably for storage, below it. The rear seats had the same sort of touchscreen between them. Built into the back of the front seats were a pair of rear-seat entertainment screens, much like we saw in the Lyriq. The door panels blended wood, metal and animated lighting to give character and a sense of opulence. GM interior design manager Tristan Murphy was on hand to tell us a bit more about the Celestiq.

2019 GMC Yukon Graphite Edition offers Denali engine and features without the chrome

A sporty-looking option package called RST was recently introduced for the Chevy Tahoe and Suburban that also offered the option of a 6.2-liter V8 and magnetic suspension. Now GMC is getting in on the action with the GMC Yukon and Yukon XL Graphite Edition. The trim package adds a number of visual enhancements, and, if you're so inclined, has a performance version with the same 6.2-liter V8 and magnetic suspension as the Tahoe RST and Yukon Denali. As for appearances, the Graphite Edition adds black trim almost everywhere, including the roof rails, grille, fog light surrounds, and window surrounds. It also adds 22-inch wheels, regardless of whether it's just the appearance version or the performance version. The appearance package has machined-finish wheels, and the performance package has black painted wheels. As previously mentioned, the performance version of the Graphite Edition adds magnetic suspension and the 6.2-liter V8 with 420 horsepower and 460 pound-feet of torque found on the Denali and the Tahoe and Suburban RSTs. It's coupled to a 10-speed automatic transmission, and gets a rear axle ratio of 3.23:1. It also gets a few other Denali features such as a color heads-up display, Bose noise cancellation, a 170-amp alternator, and a trailer brake controller. The Graphite Edition can be had with both two-wheel drive or four-wheel drive. The Graphite Edition can only be had on Yukon and Yukon XL SLT models. Pricing hasn't been announced yet, but it's likely it will be a bit more affordable than buying a Denali model. Related Video: Featured Gallery 2019 GMC Yukon SLT Graphite Edition Image Credit: GMC GMC SUV gmc yukon gmc yukon denali