2009 Gmc Sierra 1500 Sle 4x4 One Owner Texas Hwy Miles Clean Carfax Report on 2040-cars

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2020 GMC Sierra Denali 2500 spied for the first time

It's been a big year for truck debuts. Since January, we've seen the new 2019 Chevy Silverado, 2019 Ram 1500, 2019 Ford Ranger and the 2019 GMC Sierra. Just last week, we drove the new 2018 Ford F-150 Power Stroke diesel. The Silverado, Ram and Sierra HD variants will soon follow. We've even seen a teaser for the Silverado 2500. These new spy shots give us a pretty decent look at the upcoming 2020 GMC Sierra 2500 Denali. Like the Sierra 1500, the new 2500 model looks to be more than just a Silverado with a new face. Even through the camouflage, you can see it has a grille roughly the size of a regulation football field adorned in a sea of chrome. Both the front and rear fender have some significant flares, but it's hard to tell if this is just the covering. It's difficult to tell if the truck has the new MultiPro tailgate, but expect that and the new CarbonPro carbon-fiber bed to carry their way over. We've already seen the dually version of the Silverado. The Sierra 3500 should arrive alongside the other HD variants. Expect a mix of aluminum and steel bodywork, just like the light-duty models. We expect a full reveal sometime next year. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.

Safety group pans GM’s new Marketplace in-dash shopping

When it comes to our cars, is the Internet of Things a godsend? Or a hidden menace that will create more problems than it will solve? On the same day General Motors announced it will equip newer-model cars with its in-dash Marketplace e-commerce app, a prominent safety group was shooting it down. National Safety Council President Deborah Hersman tells Bloomberg the technology will only contribute to distracted driving and hurt efforts to stem the tide of rising auto fatalities, which grew 5.6 percent to more than 37,000 in the U.S. in 2016. The National Highway Traffic Safety Administration says distracted driving was responsible for 3,477 fatalities and 391,000 injuries in 2015, the most recent year for which it has data. "There's nothing about this that's safe," Hersman told Bloomberg. "If this is why they want WiFi in the car, we're going to see fatality numbers go up even higher than they are now." Marketplace, developed with IBM, will allow drivers — or more often, one hopes, their passengers — to order coffee or food, find gas stations and reserve hotel rooms from their dashboard screens. The technology is set to be uploaded automatically to nearly 1.9 million GM vehicles model-year 2017 and later that are equipped with WiFi hotspots and compatible systems. By the end of 2018, about 4 million Chevrolet, Buick, GMC and Cadillac vehicles will be equipped with Marketplace. The app will debut with a limited number of participating retailers, including TGI Fridays, Shell, Exxon Mobil and Starbucks, with more likely to join later. Online retail giant Amazon is also partnering with automakers such as Ford to bring e-commerce capabilities inside the car through its Alexa personal assistant. While convenience is nice, one other thing is becoming clear as the IoT wedges its way into our cars: It's taking aim at some decidedly first-world problems.Related Video: Image Credit: GM Buick Cadillac Chevrolet GM GMC Technology Infotainment in-car entertainment marketplace e-commerce

Satisfaction with dealer service rises, Lexus and GMC are tops

During the economic downturn, many car dealerships counteracted their slowing income by focusing on things that would set them apart from competition - things like the quality of customer service they provide. When the economy picked up and more sales and service followed, many also first invested those funds back into the business, improving their dealership facilities and service centers.
It looks like those investments are paying off, as J.D. Power and Associates' latest Customer Service Index Study shows that overall consumer satisfaction with dealer service has increased to 797 (on a 1,000-point scale), up from 787 in 2012 and 29 points higher than the score in 2011. The study also finds that people are more satisfied with the service they get at dealerships compared to independent service providers, despite the much higher average out-of-pocket cost per visit ($118 vs. $44).
Note, however, that this study only looks at how people are treated by a dealer's service department during the first three years of ownership (the survey is based on responses from 91,000 owners and lessees of 2008 to 2012 model year vehicles), so we're talking about the experience had when bringing a car in for repair or maintenance work, most likely under warranty. In fact, maintenance work is increasing in share and accounted for 77 percent of service visits (up from 72 percent in 2012 and 63 percent in 2011). This helps explain why customer satisfaction has also risen, since a properly maintained car is one that's less likely to require a dealer visit for an unexpected repair.