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2024 GMC Sierra EV Denali Edition 1 reservations closed

Reservation slots for the 2024 GMC Sierra EV Denali Edition 1 are gone. As is the case with just about every vehicle that can be reserved, regardless of cost, there weren't enough slots to satisfy the initial rush. Carscoops noticed the situation first, getting confirmation from GMC that the only avenue remaining for now is to get on a waitlist. GMC's page for the Sierra EV affirms the same, declaring "Reservations are currently full" for the Denali Edition 1. Doing so meant putting down a $100 refundable deposit, a nominal sum that anyone could back out of, but we know by now that market conditions mean between reservation holders and the waitlist there are plenty who will conclude the transaction. Duncan Aldred, head of GMC and Buick, said so himself, telling Automotive News, "It's pretty amazing. A few years ago, when we were planning Hummer, the amount of vehicles sold over $100,000 in the entire industry was not that many. Now, that has radically changed in the last three years. There's been a rapid increase in vehicle prices and there's been an even quicker rise at the top end. We expect to sell out really quite quickly." The Sierra EV Denali Edition 1 comes loaded with quilted seats, real wood trim, Super Cruise, and two motors making a combined 754 horsepower and 785 pound-feet of torque, and starts at $108,695. We don't have a number to put to the phrase "sell out," though. As GM did with the Cadillac Lyriq and Chevrolet Silverado EV, reps wouldn't divulge production caps. Aldred did admit that the reservation number is below 10,000. Two more Sierra EV trims are coming, but they're not due until 2025. That starts with the base Elevation trim bringing an MSRP around $50,000. Note, that MSRP is the prediction now. Three years is a long way away. When reservations open to the public for the standard Sierra EV Denali expected in 2024 and the following trims, GMC plans to keep a tight lid on the pot. Remember, with the Hummer EV, GMC took so many reservations that current production rates mean the automaker won't clear the list for years. Production rates will climb, certainly. However, GM builds the pickups and its Cruise Origin delivery vehicle at its Factory Zero, and there are already 110,000 Silverado EV reservations alone to get through.

2021 GMC Yukon Denali adds another extra-luxe accessories bundle

For the 2018 GMC Yukon Denali, GMC added a Denali Ultimate Package that combined every option already available with some 22-inch Midnight Silver rims. In 2020, GMC expanded build options for the Terrain with a Denali Premium Package, lumping together a couple of a la carte packages as an exclusive mix of features. The 2020 Yukon Denali configurator includes a lightweight Denali Premium Package, too, but for 2021 GM Authority reports the top-tier choices will expand to include an entry-level Denali Deluxe Package along with the Denali Premium and Ultimate options. The Deluxe Package checks the boxes for the Advanced Technology Package, Advanced Security Package, and the Rear Seat Media System. The long list of tech roped in with that trio includes adaptive cruise control, enhanced automatic emergency braking, rear camera mirror and washer, interior movement sensors, glass break sensors, dual 12.6-inch rear seat-mounted screens, two HDMI ports, and wireless projection capability. The exterior showpiece is a quartet of 22-inch bright machined aluminum wheels with premium paint, affixed with wheel locks. Go with those rims and the Denali Deluxe Package costs $5,750, opting for a different set of wheels can drop the price to $3,775. On top of that, choosing the right combination of options to go with the Deluxe Package can lower the price another $500. The Denali Premium Package includes almost everything above, only omitting the Rear Seat Media Package. In place of the screens for back-seaters, the bundle installs a powered panoramic sunroof and power-retractable assist steps with perimeter lighting. Purchased with the 22-inch wheels, this assortment runs $7,000, or $5,025 with a different set of wheels. Here again, the right combination of additional packages can save $500. The Denali Ultimate Package combines everything in the bundles above, plus the Max Trailering Package that gets GMC's ProGrade Trailering System and high-capacity engine cooling. The price is $10,460 on a rear-wheel drive Yukon Denali, $11,255 on the four-wheel drive models. Choosing a different wheel only saves $1,000 in this case, and there's no extra discount available. The 2021 Yukon is expected to enter production next month at GM's Arlington Plant in Texas, Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.    

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.