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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

370,000 new Silverado and Sierra pickups recalled over fire risk

General Motors announced late Friday that it will recall around 370,000 Chevrolet Silverado and GMC Sierra fullsize pickups from the 2014 model year over a possible fire risk. The recall covers select 4.3-liter V6 and 5.3-liter V8 models, which can evidently suffer engine compartment fires due to the overheating of exhaust components. GM notes that the fire issue may be preceded by a check engine light and an "engine power reduced" message on the driver information display.
Thus far, GM is aware of eight fires stemming from this problem (although only three of those incidents affected customer-owned vehicles), and all of the fires were reported in areas with "very cold weather." GM is urging owners to not leave their vehicles unintended while idling. No injuries have resulted from the fires in question.
The Detroit-based automaker has pledged to start mailing out recall letters on January 16. The fix, which involves software reprogramming, is estimated to be a 20-minute repair, and will be made free of charge.

2013 GMC Acadia Denali

Refreshed, Not Refreshing
I'm probably ill-suited to accurately and fairly take the full measure of a vehicle like the 2013 GMC Acadia Denali. This is a machine conjured around the express notion of corralling and then herding a brood of rafter-swinging hatchlings to and fro in relative comfort, and with no such passel of wee Bowmans to call my own, it's difficult to give this rig a fair shake. While I can certainly weigh cargo capacity, legroom and fuel economy stats with the best of them, I'd be lying to your face if I said the word "crossover" didn't urge some uncontrollable Pavlovian recoil from the murky recesses of my frame. To put it simply, I just can't stand the damn things.
As a rule, the segment is built on a bed of compromise. Manufacturers love nothing more than to spin up a tired yarn about the virtues of this particular neck of the market. We're told the crossbreeds deliver all the ride quality, driving dynamics and fuel economy of a car married with the seating position, capability and interior volume of the SUV set. That all sounds as swell as a sunset, but as the 2013 Acadia Denali so artfully illustrates, the advertising on the box is rarely congruous with the prize inside. Even with an imaginary squad of younglings at my heels, the refreshed luxury crossover doesn't quite manage to scratch the promised itches.