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Autoblog Minute: New car customer satisfaction down according to latest ACSI report

Customers have spoken and automobile satisfaction is down in 2015. Autoblog's Chris McGraw reports on this edition of Autoblog Minute. Show full video transcript text [00:00:00] Customers have spoken and automobile satisfaction is down in 2015. I'm Chris McGraw and this is your Autoblog Minute. The American Customer Satisfaction Index or ACSI released its updated numbers and according to the survey, new car buyer satisfaction is down for the third straight year. According to an ACSI press release, customer satisfaction with new automobiles has fallen 3.7 percent, to 79 on its 100-point scale. The ACSI report is based on over 4,100 customer surveys collected in the second quarter of 2015 Sitting at the top of the industry in customer satisfaction is Toyota's Lexus brand with a score of 84. Which was good enough to dethrone Mercedes-Benz, which fell 3% to a score of 83. Of the Big Three, Ford was the only domestic automaker to maintain overall customer satisfaction with its score of 81. General Motors slipped 3% to 79 and Fiat Chrysler had a 5% drop, registering a score of 75 out the possible 100. What's driving this trend of customer dissatisfaction? ASCI points to the rise in recalls and car prices. Where do you land on customer satisfaction spectrum? Sound off in the comments with your thoughts on the current state of car ownership and brand quality. For Autoblog, I'm Chris McGraw. Autoblog Minute is a short-form video news series reporting on all things automotive. Each segment offers a quick and clear picture of what's happening in the automotive industry from the perspective of Autoblog's expert editorial staff, auto executives, and industry professionals. Chrysler Fiat Ford GM Lexus Mercedes-Benz Car Buying Ownership Autoblog Minute Videos Original Video

The 11 most expensive American cars ever

Here's a Pro Tip for all you would-be classic car investors out there: buy Ferraris. With the Pebble Beach festivities kicking off this week, including any number high end car auctions, we thought it would be entertaining to compile a list of some to the most expensive cars ever sold with the bang of a gavel. Trouble is, once you get past the splendor of everyone's favorite Italian sports car maker, that list is pretty boring.
Ferrari dominates the all-time auction sales list; seven of the top ten most expensive cars sold wear the Cavallino Rampante badge, as well as more than half of the top fifty. Sure, a nearly $30-million Mercedes-Benz W196 racecar might be the new top dog as of last year, but it's even possible that Ferrari could take that title back in Monterey this weekend. Long story short: we think a list of the most expensive American cars ever sold at auction is a lot more entertaining to read. Hell, our list has a friggin' Batmobile on it, how can it go wrong?
Follow on below for the top ten cars that are red, white, blue and a whole lot of green.

Hear the 2015 Mustang GT V8 roar for the first time

Our combined knowledge of the 2015 Ford Mustang continues to deepen, as spy shooters have begun to compile video and audio of the upcoming sixth-generation car.
Case in point is this latest series of video clips, which not only gives us a great vantage point of the Mustang in motion, but also allows us to hear the Ford V8 engine and exhaust. After perusing the aural delights of this short video, which, admittedly, doesn't catch the Mustang GT at full song, we can at least say that the throaty exhaust isn't disappointing.
Chances are good that the 2015 Mustang GT will debut with some version of the current (and excellent) Coyote 5.0-liter V8 engine, though we're unclear as to whether or not the motor has been massaged for its next-gen debut, or what may have been done to exhaust plumbing. At this point, we're just happy to hear the pony run. Scroll below to hear for yourself.