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Ford profits soar as problems mount

Ford is doing well. It can't make enough examples of its new Fusion, it can barely make enough of the aging F-150, it's getting good brand rankings, people like its turnaround story, it's selling oodles of product and its quarterly profit numbers end in the word "billion." As other high-flying examples have demonstrated over the past few years, though, big numbers can come with problems that aren't exactly small.
Automotive News has published a good "nutshell" report of Ford's progress and problems. The Dearborn automaker's optimistic "general label rule" determination of gas mileage for the C-Max Hybrid has led to lawsuits, hybrid software updates, a downward revision of C-Max fuel economy and millions in rebates. AN notes the C-Max was the "worst-scoring model in this year's J.D. Power Initial Quality Study," but Ford will probably be happy that it managed not to be mentioned further in the study's results after last year's mediocre showing. Its MyTouch and SYNC systems, the bugbears sabotaging Ford's J.D. Power results, have also led to lawsuits, software updates, more software updates and a center console rethink. On top of that, the 1.6-liter EcoBoost in the 2013 Ford Escape that Ford called a "hero" was soon catching fire for three different reasons. And let's not even get into the troubled launch of the Lincoln MKZ.
The Automotive News piece notes that industry observers have been surprised at Ford's stumbles because everything has been looking so good. Nevertheless, there is still the issue of those billions in profits - the company is doing plenty of things, plural, right. Ford says it is tackling its problems, hiring engineers and instituting new quality control processes as part of its effort to find solutions. The test will be to see if in a year from now we begin the discussion of these issues with "Remember when Ford...", or "Problems continue at The Blue Oval."

2015 Ford C-Max gets a corporate nose job [w/video]

Ford might not have the splashiest booth here at the 2014 Paris Motor Show, but the automaker is showing off quite a bit of hardware that will actually end up on roads across Europe. Parisians are no doubt tickled at getting to see the specifications of the Mustang tuned for The Continent (which has a revised suspension for European roads, and a few visual nips and tucks), in addition to the revised face of the family-friendly C-Max.
As you can see, C-Max styling has been revisited with a deft touch, grafting Ford's six-sided corporate grille on the nose, in place of the outgoing car's two-part affair. New headlights can also be found on the car's revised front fascia, though the rear end of the C-Max looks only slightly different than the current version.
Inside the cabin, Ford has consolidated controls and upped the ante in terms of material quality, with "black satin" and chrome details and more storage capacity, overall. Grocery-lugging moms and dads everywhere should appreciate the hands-free liftgate feature, as well.

Texas plumber shocked his old Ford F-250 is now in terrorists' hands [w/video]

Do you ever wonder what the a owner is doing with your vehicle after you trade it in? Mark Oberholtzer of Mark-1 Plumbing in Texas City, TX, has no need to imagine, but it's probably his worst nightmare. That's because an image of his old Ford F-250 is now on Twitter as a gun platform in the Syrian Civil War. While the image only appeared recently, Oberholtzer traded the truck in last November. Somehow since then the F-250 made its way from Texas to Syria. According to a report from television station WHOU, the dealer that took the trade said the pickup immediately went to auction. Unfortunately, along the whole route no one ever took Mark-1 Plumbing's name and phone number off the door. So when the image went up on Twitter, everyone knew whom the Ford previously belonged to. The plumbing company makes it abundantly clear that this whole bizarre situation is simply a coincidence, and it has absolutely no ties to the conflict in Syria. However, that isn't preventing people from phoning the business with angry calls and threats. Things are so bad that Oberholtzer keeps the phones unplugged for relief. Scroll down to watch a video of the guy's flabbergasted reaction to finding out what his F-250 is doing now. This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.