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Ford owns Automotive Loyalty Awards, Audi and Subaru are king of conquests

Customers are a commodity in the automotive industry, and like any other commodity, automakers trade them back and forth. Only nobody wants to give up their customers - just to keep the ones they have and try to attract others.
That's what the Polk Automotive Loyalty Awards are all about. Every year the industry research body names the automakers, brands and models that manage to keep their customers coming back for more - and attract buyers to switch from other makes. Ford usually does pretty well, but this year it rose above even its own track record.
Not only did Dearborn win the Overall Loyalty to Manufacturer award, but also the Overall Loyalty to Make. Ford also took the African American category, and the F-150 was named the top full-size half-ton pickup in customer loyalty. Ford COO Mark Fields (pictured above) accepted the awards and gave the keynote address at the awards ceremony.

2015 Ford Mustang dealer order guide surfaces

Details about the all-new, 2015 Ford Mustang continue to leak out. In fact, at this point, it's more of a stream than a drip. Its option prices are already available, and now the full ordering guide is on the web for all of the trims thanks to the Mustang 6G forum. Ford is rapidly running out of secrets to keep about its new sports coupe.
The 21-page guide can be perused in the gallery below and contains all of the standard features, colors, options codes, descriptions. Generally everything you might want to know about the 'Stang is there, other than its price or power. It even shows off the available wheel designs.
The guide finally gives away the contents of the Performance Package for the EcoBoost and GT trims. The EcoBoost's package includes: A larger rear sway bar, new chassis tuning, larger brake rotors, 19-inch black wheels, retuned driver assistance systems, an aluminum dash panel, added gauge pack, 3.55 limited slip rear differential, larger radiator, heavy-duty front springs and spoiler delete. When the options pricing leaked, it indicated the package would cost $1,995. If that is the case, it seems like quite a deal.

Ford recalls 2017 Lincoln Continental for headlight problem

Ford Motor Co. is already recalling the 2017 Lincoln Continental for a headlight problem, the automaker announced Tuesday. The HID headlights may have been assembled with LED lens that don't have the correct lens optics to meet federal visibility requirements for turn signals. Ford says it is unaware of any accidents related to the issue. The company will replace the headlamp assemblies, if needed. The safety compliance recall covers 1,876 Continentals built from June 14 to Sept. 23 at Ford's Flat Rock factory south of Detroit. Most of the cars are in the United States; 49 are in Canada, and one is in a federalized territory. Only about 300 cars are in consumers' hands, a spokesperson said. Customers can use a Lincoln service program where dealers will pick up their Continental, fix it for free, and return it, the spokesperson said. Lincoln has high hopes for the Continental. The flagship sedan uses one of Lincoln's most iconic names and features a luxurious interior, available 400-horsepower V6 engine, and safety features like adaptive cruise control and a 360-degree camera. Lincoln recently announced an elaborate marketing campaign shot by renown photographer Annie Leibovitz to generate interest in the Continental. In a separate recall, Ford also said Tuesday that 60 Edges from the 2015-16 model year are being recalled to update their antilock braking system module. Related Video: Featured Gallery 2017 Lincoln Continental Campaign View 12 Photos Recalls Ford Lincoln