1997 Ford F-450 Flatbed on 2040-cars

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Ford profits soar as problems mount

Ford is doing well. It can't make enough examples of its new Fusion, it can barely make enough of the aging F-150, it's getting good brand rankings, people like its turnaround story, it's selling oodles of product and its quarterly profit numbers end in the word "billion." As other high-flying examples have demonstrated over the past few years, though, big numbers can come with problems that aren't exactly small.
Automotive News has published a good "nutshell" report of Ford's progress and problems. The Dearborn automaker's optimistic "general label rule" determination of gas mileage for the C-Max Hybrid has led to lawsuits, hybrid software updates, a downward revision of C-Max fuel economy and millions in rebates. AN notes the C-Max was the "worst-scoring model in this year's J.D. Power Initial Quality Study," but Ford will probably be happy that it managed not to be mentioned further in the study's results after last year's mediocre showing. Its MyTouch and SYNC systems, the bugbears sabotaging Ford's J.D. Power results, have also led to lawsuits, software updates, more software updates and a center console rethink. On top of that, the 1.6-liter EcoBoost in the 2013 Ford Escape that Ford called a "hero" was soon catching fire for three different reasons. And let's not even get into the troubled launch of the Lincoln MKZ.
The Automotive News piece notes that industry observers have been surprised at Ford's stumbles because everything has been looking so good. Nevertheless, there is still the issue of those billions in profits - the company is doing plenty of things, plural, right. Ford says it is tackling its problems, hiring engineers and instituting new quality control processes as part of its effort to find solutions. The test will be to see if in a year from now we begin the discussion of these issues with "Remember when Ford...", or "Problems continue at The Blue Oval."

Ford Fiesta ST customs get wild at SEMA

The massive 57-car SEMA showcase by Ford ranges from obvious aftermarket-friendly models like the Mustang, to the not so obvious ones, like the Transit Connect and cute-as-an-explosive-button Fiesta ST. Ford plucked several Fiesta STs for SEMA duty, and we were on the show floor today to get a closer look at some of them.
First up is the striking COBB Tuning and Tanner Foust Racing Fiesta ST (above) finished in a black-and-gray digital camouflage, much like that used in the military, and is meant to raise awareness for the Pat Tillman Foundation. COBB also fitted a three-inch exhaust and a cold-air intake. A new shift knob, carbon-fiber hood and a Kicker stereo round out the mix of upgrades.
MRT got its hands on a Fiesta ST and created a car inspired by Forza Motorsport 5 (below, left). Featuring a two-tone paint job and more performance upgrades than you can shake a stick at, this Fiesta ST is one of the cooler compacts at Ford's stand. A high-performance exhaust system, along with a complimentary COBB induction system, allows the ST to breathe better, while an H&R coil over suspension and Steeda brakes help it stop and turn better than stock.

Ford profiles surprisingly affluent Focus ST buyers

It comes as no surprise when Ford says that 32-percent of Focus ST buyers are under 35, but we weren't expecting this: the average annual salary of Focus ST buyers is $127,000. Twenty-two percent of non-ST Focus buyers are under 35, while their average annual salary is $67,000.
We like the Focus ST because it has 252 horsepower, is genuinely fun to drive and offers great value for performance-minded car enthusiasts; facts that are not lost on customers, it seems. Ford says that the Focus ST has the highest percentage of conquest sales for a non-hybrid model it sells, and that the top-four trade-ins are from Honda, Chevrolet, Mazda and Toyota. Demand for the hot Focus is strongest in Los Angeles, Detroit, Houston and Orlando.
"[The Focus ST is] having this kind of halo effect for other vehicles we'd hoped for when we invested in the ST brand," says John Felice, vice president of US marketing, sales and service, because it's helping to boost sales of other Ford vehicles.