1997 Ford Aerostar Cargo Van on 2040-cars

Auto blog

Ford owns Automotive Loyalty Awards, Audi and Subaru are king of conquests

Customers are a commodity in the automotive industry, and like any other commodity, automakers trade them back and forth. Only nobody wants to give up their customers - just to keep the ones they have and try to attract others.
That's what the Polk Automotive Loyalty Awards are all about. Every year the industry research body names the automakers, brands and models that manage to keep their customers coming back for more - and attract buyers to switch from other makes. Ford usually does pretty well, but this year it rose above even its own track record.
Not only did Dearborn win the Overall Loyalty to Manufacturer award, but also the Overall Loyalty to Make. Ford also took the African American category, and the F-150 was named the top full-size half-ton pickup in customer loyalty. Ford COO Mark Fields (pictured above) accepted the awards and gave the keynote address at the awards ceremony.

Ford gives police chiefs tech to surveil officers in their own cars

Police officers certainly have a difficult job in keeping the streets safe, but as public employees in positions of authority, there is still a very real need for oversight. To that end, Ford is partnering with a tech company to offer a new system called Ford Telematics for Law Enforcement on its line of Police Interceptor patrol vehicles that could make cops safer, while giving cities a better idea of what its officers are doing.
The system streams live data about cruisers back to the home base to people like the police chief or shift supervisor. That info includes expected things like speed, location and cornering acceleration, but it gets incredibly granular as well, with records of things like if emergency lights are on, or even if an officer is wearing a seatbelt.
Ford Telematics for Law Enforcement "ought to protect officers as much as it protects the public," said Ford spokesperson Chris Terry to Autoblog. Constantly monitoring patrol cars offers cities a lot of advantages, too. First, it reduces potential liability because a department can prove where each vehicle is at all times. Also, officers know they are being watched and may potentially drive more safely.

NHTSA closes investigations into Ford Taurus, Hyundai Santa Fe

Ford and Hyundai are out from under the scrutinizing eyes of the National Highway Traffic Safety Administration after the government agency said it was closing investigations against both automakers over vehicle safety concerns.
Ford was being investigated for reported damaged speed control cables on Ford Taurus (shown above) and Mercury Sable models, both built between 2000 and 2003. Vehicles with the company's Duratec engines allegedly failed to allow owners to brake as expected. Owners lodged 100 complaints and were involved in five accidents, according to NHTSA records. The American automaker responded to the reports, and on June 21 of this year, said that it would inspect and repair all affected vehicles, regardless of the mileage.
Hyundai was under investigation for a reported loose fastener on the steering shaft of its 2011 Santa Fe (shown in the gallery below). After NHTSA launched its inquiry, the Korean automaker responded with its own investigation that yielded four affected vehicles. Following the inspection of 680 vehicles at its assembly plant, Hyundai said the issue was due to employee error and that no further defects have been found.