2003 White Dodge Ram 3500 Quad Cab Slt V-10 5spd 2wd 111.5k on 2040-cars

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2023 J.D. Power APEAL Study shows new-car customer satisfaction scores slip

J.D. Power survey results have been slightly up but mostly down for automakers this year, literally. In February, the 2023 Vehicle Dependability Study showed an overall decline compared the 2022 a month before the Customer Service Index Study did the same. The trend reversed in June with a better overall score on the 2023 U.S. Electric Vehicle Consideration Study than in 2022, then declined again the same month on with a lower overall score on the 2023 Initial Quality Study. The declines continue with the 2023 J.D. Power U.S. Automotive Performance, Execution and Layout (APEAL) Study, overall satisfaction among the 84,555 respondents down two points overall compared to 2022, to 845 out of 1,000 points. Because last year's score dropped compared to 2021, this year marks the first consecutive decline in the study's 28-year history. The study tries to "[measure] owners' emotional attachment and level of excitement with new vehicle" after 90 days of ownership by asking new owners to rate 37 attributes in 10 areas around the vehicle, such as the feeling they get when they hit the accelerator. Satisfaction with nine of the attributes is down this year versus last, fuel economy the only segment to show better results with 15 points more satisfaction. Styling and infotainment are big drags on satisfaction. Responses to new car exterior looks tallied 888 points, down from 894 last year, the largest drop in this year's study. On the digital side, less than half of those surveyed this year said they prefer using a manufacturer's built-in infotainment. From 70% of respondents in 2020 preferring to use a manufacturer's in-house software to play audio instead of Android Auto or Apple CarPlay, that's 56% in 2023. Going all-in on Google appears to have the best effect. J.D. Power said that vehicles with both Google's Android Automotive Operating System (AAOS) and Google Automotive Services (GAS) "score higher in the infotainment category than those with no AAOS whatsoever. AAOS without GAS receives the lowest scores for infotainment of the three categories."  Frank Hanley, senior director of auto benchmarking at J.D. Power, said, "Despite the technology and design innovations that manufacturers put into new vehicles, owners are lukewarm about them. While innovations like charging pads, vehicle apps and advanced audio features should enhance an owner’s experience, this is not the case when problems are experienced.

These Canadians somehow forgot how to drive in snow

Montreal drivers experienced a slow-motion pileup on their streets this weeks thanks to the first snow fall of the season. According to the CBC, slippery conditions caused a small pileup involving cars, buses and even a street clearing vehicle. Onlookers in neighboring office buildings watched as vehicle after vehicle slid down Cote du Beaver Hall and crashed into the scrum of waiting cars. First there was a city bus, then a white Ford F-150 work truck loaded down with ladders, then another city bus came along and sandwiched the poor F-150. A Montreal Police Charger then came down the hill backwards, hit the bus in a slow, sad crash before it was crashed into by an out of control plow truck. Since its posting yesterday, the video of the crash has gone viral. Various other vehicles–a green-topped Scion delivery truck and a couple workaday sedans–were lucky enough to escape the pileup, but still suffered through a white-knuckled slippery descent down the hill. Colin Creado, who works nearby the crash site, told the CBC although it was pretty slippery, he was surprised at all the carnage since the storm was forecast well in advance. "You would have thought ... they would have salted the area or at least cordoned it off, because that road is pretty steep," he told the station. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings. News Source: CBC Auto News Weird Car News Dodge Ford Driving Safety Truck Commercial Vehicles Police/Emergency Sedan snow montreal winter driving

Chop the top of your new Dodge Viper for $35,000

We have good news, and we have bad news. First, the good: It's now possible to get a brand-new Dodge Viper roadster, which is nice, considering we're in the dead of summer and many of us like wind-in-the-hair motoring. Now, the bad: This is not a factory option from the automaker, instead coming courtesy of an aftermarket company called Prefix Performance, and that means it's going to cost you some serious coin.
Called Medusa, this drop-top Viper was created without the knowledge or consent of Dodge, but that's probably fine because Prefix works with the automaker already for the final preparation of the American supercar, including paint. According to the company, the current, fifth-gen Viper was built with a convertible version in mind, so no chassis strengthening is required. From the looks of the somewhat grainy photos available, the conversion appears of very high quality.
Want one? Well, that means you're going to need to procure a Viper - Prefix has 10 units ready for transformation as it stands - and that's going to cost at the very least $102,485. Then, you'll need to write a check for an additional $35,000 for Prefix to surgically remove the car's roof. Thing is, for that kind of cash, a prospective owner could buy, among other very nice options, a Viper hardtop and a loaded Miata, or a Corvette Stingray convertible and several pockets full of change. Or, perhaps a new Viper hardtop and a used, first-gen Viper convertible?