1989 Chevy Caprice Classis Brougham Ls With Moon Roof on 2040-cars

Auto blog

GM will recall more than 3.3 million vehicles in China for suspension defect

BEIJING (Reuters) - General Motors' joint venture in China, Shanghai GM, will recall more than 3.3 million Buick, Chevrolet and Cadillac vehicles stating Oct. 20 because of a defect with the suspension system, China's market regulator said on Saturday. GM Shanghai said in a text message to Reuters that the suspension arm may be deformed under extreme operating conditions, but there are no known casualties related to the issue. The recall includes cars produced between 2013 and 2018, the State Administration for Market Regulation said in a statement. GM will contact those affected and repair the vehicles free of charge, it said. (Reporting by Josephine Mason and Hallie Gu; additional reporting by Yilei Sun; Editing by Shri Navaratnam and Michael Perry)Related Video: Image Credit: Qilai Shen/Bloomberg via Getty Recalls Buick Cadillac Chevrolet Safety

Here's how the EcoCAR 3 teams are going to green up their Camaros

Plug-in hybrids were probably not what the Dead Milkmen had in mind when they wrote their 1985 alt-punk classic Bitchin' Camaro (OK, we're not really sure what they had in mind), but we're certainly fans of the effort. The 16 college teams competing in the third version of the EcoCAR green-vehicle contest have declared which powertrains they will attempt to build for maximum environmental friendliness. They'll be working with 2016 Chevrolet Camaros that General Motors is donating to the competition. The US Department of Energy is also helping to fund the competition. Out of the 16, all but one will go with a plug-in hybrid powertrain which switches over from electric power to an engine powered by E85 (i.e., an 85-percent ethanol blend) when the juice runs out. Those schools include the University of Alabama, Arizona State, Mississippi State, Ohio State and Penn State. The lone dissenter is the team from the University of Tennessee, which is going with a hybrid vehicle powered by E10. This past spring, Ohio State was named winner of Year One of EcoCAR3, winning $10,000 in the process. THE Ohio State University (as students and alumni like to call it) also won the overall competition for EcoCAR 2 last year. The vehicle used in that project was a 2013 Chevrolet Malibu, and OSU also used a plug-in hybrid/E85 combo to take the big prize. Take a look at the list of schools and their powertrains of choice for EcoCAR 3 here. Related Video:

Car owners getting more irritated with their repair experiences, study says

The J.D. Power U.S. Customer Service Index Study (CSI) is a barometer of a vehicle owner's happiness with the service experience. While it wasn't all bad in the 2023 study, the overall owner satisfaction score dropped. This year's tally of 846 out of 1,000 is two points down from 2022, the 43-year-old study's first decline in more than 28 years, and one point down from 2021. However, the overall score remains well up from the pre-pandemic scores of 821 in 2018 and 837 in 2020. The study claims the stumbling block is the horde of BEV launches. The flood into the new energy space has created a recall rate among EVs that's more than double the rate for ICE vehicles. Furthermore, dealership service department knowledge of EVs isn't on par with internal combustion engine expertise, leaving EV owners less satisfied with service advisors compared to ICE owners. Chris Sutton, VP of automotive retail at J.D. Power, said, "As training programs for service advisors and technicians evolve, EV service quality and customer experience must address both the vehicle and the unique customer needs. The EV segment has the potential to spur massive convenience improvements in how customers service their vehicles — but weÂ’re not seeing the benefits yet." Matters are slightly worse for all owners, though, with labor and parts shortages contributing to longer wait times for service appointments. The CSI study surveys owners and lessees of one- to three-year-old vehicles to gauge their happiness with service at franchised dealer or aftermarket service facilities for maintenance or repair work. The criteria in order of importance are service quality (32%); service advisor (19%); vehicle pick-up (19%); service facility (15%); and service initiation (15%). Lexus retains the top spot for luxury brands, giving it three wins in four years. The Japanese automaker won in 2020 as well, its run interrupted by Porsche in 2021. Cadillac, Infiniti and Acura complete the luxury top 5.  For mass-market cars, Mitsubishi wins again after a victory in 2021 and falling to fourth last year. It's followed by Mazda, Buick, Subaru and Mini.  Considering the different service needs and service experience of different body styles, the study has broken results out by segment for the first time. Lexus earned a second victory thanks to winning the premium SUV segment, and Mitsubishi earned a second victory by winning the mass-market SUV/minivan category.