Well, it’s been a couple weeks since I got my 1998 Toyota Tacoma from you delivered to me here in Phoenix. It’s really been great having this truck.
I wanted you and your customers to know that the experience I had with you guys at Street Smart was probably the most hassle-free vehicle deal I’ve ever had and over 40 years, I’ve had quite a few. After several months of shopping Auto Trader for my specific truck, I was able to find this one at your establishment.
The price was better than than I had seen for the mileage on the vehicle. I assumed it needed some repairs that were going to be pretty major but after talking with you on the phone and learning it had been gone over in your shop, I decided to take a chance and buy it sight unseen.
You were even able to arrange for it to come to me and the price for transport as well was very reasonable. After I got the truck, I took it in to my own mechanic to have it checked over and you were right, nothing major wrong with it.
I got a deal...from a used car salesman!! In my opinion, you guys broke the rules. Thanks!
I’m enclosing the check to the Az DMV voided out since they were unable to issue a credit for the overpayment. Let’s just say they provided the only hassle in this transaction. You can have your business office re-issue it directly to me. It has honestly been a pleasure doing business with you.
Sincerely,
Michael S. - Phoenix, AZ
Good Afternoon,
Judy and I want to say thank you for all you did in order to make the purchase of the 2002 Envoy so smooth.
Your grandfather would be proud to know how honest and helpful you were with the geezers from Black Forest. We both look forward to your follow through on the deal to finish your promise to complete the door panel, replacing the missing hubcap and the missing owner's manual.
The Street Smart team seem experienced and committed to their business and their customers. Again, thanks for your personal touch in order to minimize the trauma we experienced and proving that honest, helpful businesses do still stand out.
We'll talk soon.
Bob and Judy H. - Colorado Springs
