Our Philosophy

Autos Direct Online is a streamlined, "no-waste" e-Dealership developed and maintained with an overwhelming focus on delivering the lowest possible price for a quality pre-owned vehicle. Our vehicles are acquired from manufacturer sales, off-lease outlets, auctions located around the U.S., and other reliable dealers' trade-ins. The vehicles are immediately inspected by our certified technicians, and if deemed worthy of retail, detailed, pictured for marketing presentation, and stored in our secure, climate-controlled, 118,000 square-foot warehouse, until sold.

Unlike traditional dealerships, our sales staff works on an appointment-only basis to ensure that they are able to dedicate the necessary time and attention to each customer. Our sales staff typically sells 300 vehicles each month. We are a fast-paced, non-traditional dealership that breaks the mold of the typical car-buying experience.

Our Story

For years, while employed at traditional, franchise dealerships, we watched as the public consistently overpaid for pre-owned vehicles. As time went on and the power of the internet began to emerge, the solution to this injustice became clear to our founders: remove all of the dollar-draining reasons that force franchise dealers to overcharge for their vehicles.

The Beginning

Autos Direct Online was founded in June 2008 by ownership in North Ridgeville, Ohio, on the premise of selling large numbers of used vehicles on smaller profit margins than a typical dealership. The initial staff numbered less than 5, from the owners and accounts to sales and service technicians, selling 16 vehicles their first month in business.

Today

Currently, we are Ohio's largest independent used vehicle dealer, as well as the 8th largest eBay Motors dealer in the entire world! We have a staff of 6 service technicians, along with an experienced service manager, ensuring the highest quality for our clients. We have an in-house, full-serivce detail department that is second to none, a highly-trained office and title staff, a full-spectrum finance department and ownership that is involved in a hands-on manner of the daily operations. In just 5 years, we have grown from selling 16 cars to over 300 each month!

Our goal is to become the country's largest pre-owned dealership and we are constantly look for new ways to ensure that goal by achieving complete client satisfaction whenever possible.

Autos Direct Online is a fully licensed, bonded, and insured automobile dealer that is in full compliance with all state laws and regulations in the state of Ohio. We are also in good standing with the Ohio Independent Automobile Dealers Association, the National Independent Automobile Dealers Association, and the Square Trade seal program.

The winning bidder is required to submit a $500.00 non-refundable deposit immediately following the close of the auction to secure the vehicle. 

Buyer agrees to pay in full the remaining balance, including applicable fees and taxes, less deposit, within 7 calendar days of the close of the auction.
All funds must be received by Autos Direct Online prior to the release of the vehicle.

We may be able to assist with financing arrangements for your new vehicle. We have relationships with lenders who offer finance programs for most credit situations. If you are interested in finding out more regarding our finance options, please contact our Finance Director at 216-393-4604.

Autos Direct Online will also accept cash on delivery, certified check, bank wire-transfer, and third-party financing as payment methods for vehicles.

Please bid only AFTER you have obtained lender approval.

Ohio residents will be required to pay Ohio state sales tax, registration, and title fees in accordance with their county of registration. Out-of state residents will be responsible for all city/ state/ county, taxes, title, and registration fees applicable in their residential state at time of vehicle registration.Out of state buyers do not pay Ohio sales tax, only the taxes charged by their state of vehicle registration. Autos Direct Online is obligated by law to collect taxes for the following states: Arizona, California, Florida, Indiana, Massachussetts, Michigan, South Carolina, and Washington. These states are "reciprocating States," meaning that we MUST collect taxes upfront, and the funds are then sent to the Department of Taxation on behalf of the buyer. Buyer then does not have to pay tax again when registering their vehicle. The taxes are added to the purchase price of the vehicle and will be paid on your behalf. Autos Direct Online will collect any applicable taxes and fees for Ohio residents. Autos Direct Online will charge a $283.50 fee to all customers to cover the cost of paperwork preparation, overnight mailing costs, title transfers, and 30 day temporary tags. We cannot waive these fees, so please do not ask.

We require contact from the winning bidder within 24 hours of auction close. Due to failure of the winning bidder to adhere to this policy, Autos Direct Online reserves the right to retract said vehicle purchase and make vehicle available for sale immediately. When placing a bid on a vehicle, you are entering into a legal and binding agreement to purchase the vehicle, provided you are the winning bidder.

Please visit the eBay User Agreement located at http://pages.ebay.com/help/policies/user-agreement.html to avoid any confusion in relation to this policy. Autos Direct Online does not recognize bid retractions within 24 hours of the auction close. Bidders must be 18 years or older. Autos Direct Online, Inc. reserves the right to end the auction early and cancel any and all bids at its sole discretion prior to the close of the auction. Bidders with negative feedback are instructed to contact Autos Direct Online for approval to bid prior to placing their bids or they may have their bids rejected before or after the end of the auction. In the event that all funds are not received by Autos Direct Online within 7 calendar days of the close of the auction, buyer will be liable for all expenses incurred by Autos Direct Online pertaining to that vehicle, and any deposits can be, at Autos Direct Online discretion, forfeited by buyer to be used towards those expenses. Autos Direct Online has made every effort to properly disclose any defects or flaws, cosmetically and mechanically in regards to this vehicle. There may be additional flaws or defects that are not immediately recognized prior to this vehicle presentation. Buyer should expect nothing more than normal wear in correlation to the year of vehicle, taking into consideration miles accumulated by previous ownership, unless otherwise noted. These additional flaws can include minor scratches, nicks, and minor blemishes. These imperfections will not detract from the overall appearance and value of the vehicle. We have taken every measure at our disposal to identify any mechanical defects in relation this vehicle and disclose them in our vehicle description and presentation. Please keep in mind that not all defects are readily apparent at time of arrival at our facility. We welcome all third party inspections. All third-party inspections are to be completed within 3 days of the date of deposit placement, and are to be completed at our facility during normal business hours. Vehicle accessories such as manuals, CD magazines, remotes, floor mats, and cigarette lighters may be missing. Please ask our representative about these accessories prior to placing your bid. Our vehicles are being sold AS-IS unless otherwise noted in our vehicle presentations. Autos Direct Online, Inc. disclaims any warranties, implied or expressed. The vehicles we sell are “used vehicles.” The vehicles we sell are not salvage, flood-damaged, or buyback vehicles, unless they are properly disclosed as such in our description. Any defects, imperfections, or flaws have been described and disclosed to the best of our ability. Autos Direct Online reserves the right to cancel any transaction due to abusive behavior on the part of buyer. This decision will be made solely in the opinion of Autos Direct Online management. In the event of a transaction cancellation due to abusive or inappropriate behavior on behalf of buyer, at the sole discretion of Autos Direct Online, Autos Direct Online will reserve the right to refund any and all deposits or payments made by buyer, and vehicle will be made available for sale immediately.If you are flying or driving in to pick up your new vehicle, please communicate your travel  plans 72 hours in advance of your arrival. As a courtesy to our eBay clients, we perform a final vehicle inspection in order to ensure a hassle-free and efficient transaction. If we do not have your travel and arrival plans and you arrive at our facility unannounced, your vehicle may not be ready for delivery. Please be sure to give us the necessary 72 hours advance notice in order to avoid any inconveniences.

If you are considering having your vehicle shipped, please call us FIRST. We only use dependable transport companies and will arrange shipping with one of our preferred transporters as a courtesy for our clients.

The standard turn around time is 10 days from the time of full payment for the vehicle to arrive at the transport destination, although we always try to make sure the vehicle shows up as soon as possible. Please feel free to contact us @ 216-393-4594 to discuss possible shipping arrangements. Vehicles will be made available for customer pickup or shipping during normal business hours.

Title transfer and receipt of title can take up to 30 days from the date of final payment. Please direct all title inquiries to our Title Manager at christine@autosdirectonline.com.

If you are bidding on one of our auctions, and you have a negative or zero (0) feedback rating, we require that you contact us via email or phone prior to submitting your bid. We can be reached via email @ sales@autosdirectonline.com, and by phone @ 216-393-4594. Our intention is to maintain total fairness to the entire eBay community, and strive to ensure that all eBay members have equal opportunity to win our offerings. Thank you. - Autos Direct Online.

 

Second Chance Offers

Please be aware of "second chance offers." Autos Direct Online does not email "second chance offers." If you receive one of these, it is fake and should be reported to spoof@ebay.com.

 

Non-Paying Bidders

If the deposit is not received within 24 hours of the close of auction, or if the balance is not paid in full within (7) days following the close of auction, we reserve the right to re-list the vehicle or sell the vehicle to the next highest bidder or another qualified buyer.