ENGINE -
Cylinder block, cylinder heads,
and all internal parts including: pistons, piston pins, piston rings,
connecting rods, connecting rod bearings, crankshaft and main bearings,
camshaft and lifters/followers (lifters or followers which have not
failed, and only require cleaning are not covered), intake and exhaust
valves, push rods, rocker arm shafts, rocker arms, timing drive
components including timing chains/belts (timing chain or belt which
is being changed as part of the manufacturer's preventive
maintenance schedule, is not covered). Valve train covers, intake and
exhaust manifolds, flywheel, oil pump, and oil pan. Internal engine
sensors. Cylinder head gaskets and intake manifold gaskets are covered
for coolant leaks only.
AUTOMATIC TRANSMISSION
-
Case and all internal parts including:
planetary gear systems, clutch and steel packs, clutch drums, bands,
internal seals, pump, valve body, internal sensors and internal
solenoids, and overrunning or one way clutch assemblies. Torque
converter and the torque converter housing.
STANDARD TRANSMISSION
-
Case and all internal parts, including:
input shaft, output shaft, idler shafts, main shaft, all internal
gears, shift forks, and synchronizer assemblies. Any internal
solenoids or sensors. Standard transmission clutch assemblies,
linkages, and hydraulic clutch units are not covered.
DIFFERENTIAL
-
Front or rear differential housing and
all internal parts. Drive shaft, universal joints, and front axle
joints. Transfer case on four wheel drive vehicles and all internal
parts.
COOLING SYSTEM
-
Fan and fan clutch. Electric
radiator fan motor, water pump.
AIR CONDITIONING
- Compressor, compressor clutch, clutch
coil, evaporator, and condenser on vehicles with factory installed air
conditioning originally equipped with R134a.
STEERING
-
Steering gear, rack and pinion
assembly, and all internal parts. Power steering cooler and
lines.
SUSPENSION
-
Front or rear springs which are broken
or worn beyond manufacturer's specifications. Control arms and ball
joints.
BRAKES
-
All brake
components, including all components of the anti-lock brake system
including: wheel cylinders, front or rear calipers, brake springs,
pins, and hardware kits, wheel speed sensors (sensors damaged by
bad wheel bearings are not covered), brake hoses, brake lines, brake
combination or proportioning valves, master cylinder, ABS pump, ABS
module, ABS hydraulic unit, ABS hydraulic control unit, and ABS
accumulator. Brake linings, pads, rotors and drums are NOT
covered.
ELECTRICAL
-
Alternator, voltage regulator,
windshield wiper motor and starter motor, power window motors, power
seat motors, and power door lock actuators.
RENTAL CAR
-
Twenty five dollars ($25.00) per
eight hours of authorized flat rate time to repair or replace a covered
component with a maximum of two hundred and fifty dollars ($250.00). Any
delays caused by unavailability of parts, shipping of parts, repair
facility scheduling, or any other delays do not qualify for rental
reimbursement.
EMERGENCY ROAD SERVICE
- Nationwide assistance with towing (up to
$50.00), battery jump, flat tire, fluid delivery, and lock outs. You
will receive additional information regarding your roadside assistance
benefits and an ERS toll free number when you receive your ID card.
TOWING
-
If your vehicle must be towed because a covered
component has failed, towing to the nearest qualified repair center is
covered up to a maximum of fifty dollars ($50.00).
LABOR
-
Labor charges are based on industry accepted flat rate
time to repair or replace a covered component up to seventy-five dollars
($75.00) per hour. Only the components listed in the above systems are
covered. No other components, other than those listed above under "What
Is Covered?", are covered by this agreement.
WHAT IS NOT COVERED?
THE PENN WARRANTY CORPORATION will
not cover any repair done without prior authorization. Seals
and gaskets are covered only in conjunction with a covered
repair. Component failures that occur prior to the acceptance of the
contract are not covered by this agreement. Any repairs resulting from
a manufacturer's warranty, recall, or service bulletin. This service
contract does not cover the parts and labor that are needed to maintain
your vehicle (oils, filters, etc.), the parts of your vehicle that are
subject to normal wear and tear (fan belts, radiator hoses, etc.).
Other items not covered include: abuse, diagnostic charges, fluid
leaks, damage that results from fluid leaks, lack of lubrication,
failure due to refrigerant contamination or loss of refrigerant or
refrigerant oil, recharging and evacuation of the air conditioning
system, damage from overheating, continued operation after the initial
failure, fire, accident, theft, conditions of the environment including
flood damage, damage that results from someone altering the vehicle
including, but not limited to, lift kits and non recommended tire sizes,
misusing the vehicle, tampering with the vehicle, making improper
adjustments, power steering pumps, improper fuels, front or rear axles,
wheel bearings including outer axle bearings, CV boots or damage
resulting from failed CV boots, improperly maintaining the vehicle,
failing to maintain the vehicle within manufacturer's recommendations,
damage or failure of a covered component caused by a non-covered
component, previous or improper repairs, or fuel pumps.
WHAT THE PENN WARRANTY CORPORATION WILL
DO
Under this used vehicle service contract, THE PENN
WARRANTY CORPORATION will reimburse you, or your repair center, the
amount authorized for the repair or replacement of any component
covered by this agreement (excluding sales tax) that is found
to be defective or worn beyond service limits, including
through normal wear and tear. Maximum reimbursement per repair
authorization will not exceed twenty-five hundred dollars ($2500.00).
Total reimbursements over the contract life will not exceed the vehicle
purchase price as stated above. After investigating your component
failure, in the case of a discrepancy in findings, THE PENN WARRANTY
CORPORATION reserves the right to have repairs done at a location other
than the one you have selected. THE PENN WARRANTY CORPORATION will
reimburse you for the entire amount of a covered component failure, less
related charges
one
hundred dollars ($100.00)
not covered by this agreement, less per occurrence. A
maximum of one per occurrence charge will be assessed per repair shop
visit. Obligations of the provider, under this service contract, are
backed by the full faith and credit of the provider (issuer) and are not
guaranteed under a service contract reimbursement insurance
policy.
TO OPEN A CLAIM
Repair estimates can be done at any qualified repair
center you choose. Your vehicle must be at a repair center in order for
a claim to be opened. If you need assistance in locating a repair
center, contact our Customer Service Department at 800-356-9441. Once
the vehicle is at the repair center, supply them a copy of your
contract. You are responsible to have the repair Center call us at
800-356-9441 to open a claim (M-F from 9:00AM-5:00PM EST) and with the
estimate of repairs before any work begins. The service contract holder
is responsible for all charges relating to the tear down and
diagnosis of the vehicle. The repair center must provide an
estimate of repairs containing both parts and labor. Once we
have reviewed the estimate THE PENN WARRANTY CORPORATION reserves
the right to inspect your vehicle before any repairs are made. If it is
determined that a covered component has failed and the estimate for
the repair is agreed upon by our adjuster, an authorization number will
be issued by us for the repair. No repairs are to be made on your
vehicle until an authorization
number is issued by THE PENN WARRANTY CORPORATION.
When making repairs, the repair shop shall use components of the same
type and quality as those removed, which may include aftermarket,
reconditioned, or used components. You must maintain your vehicle in
accordance with manufacturer's recommendations and retain all invoices
of any work performed. We reserve the right to request any and all
maintenance/repair records pertaining to your vehicle. Emergency
repairs done outside of working hours may be submitted to Customer
Service with a letter of explanation for payment consideration.
DISCLOSURE
Ask
for details. New Line Motors, Inc. shall not be responsible for the
correct description, authenticity, genuineness, or defects herein, and
makes no warranty in connection therewith. No allowance or set aside
will be made on account of any incorrectness, imperfection, defect or
damage. The warranty plans above are covered by the company providing
the warranty, NOT BY DEALER, please be sure to ask any questions that
you may have regarding these warranty plans before purchasing. |