Dealer Rater Customer Reviews

tommimac@verizon.net
9/24/2011 1:56:16 PM

Courtesy has previously seen me through a Dodge Durango and a Dodge Challenger; now it is time to change again. I am a disabled vet and I have found it necessary to have a vehicle which will be capable of handling a power wheelchair and a lift. Mike Dunlap was the man to help me do this.
Without having much more than my car and a reason to change vehicles, I put Mike to work. He took my needs and wants and went to work hunting for my vehicle. For awhile, things were going pretty slow and then things started to fall into place. In a short time Mike had found me something that I was happy with.
With Mike's salesmanship comes a magnitude of attributes; he is friendly, honest, and extremely knowledgeable. He digs in to not only do his job but to help with anything else that he can. He continued to see the sale through until the conclusion.
It is this type of salesman, namely Mike Dunlap, that keeps me coming back to conduct more business. I will be seeing Mike again in the future.

Sincerely,
Tom McCauley

spettit
9/16/2011 9:20:46 PM

We are very pleased with this dealer. They were very easy to work with and found us the new jeep we were wanting. I will definitely send my friends to this dealer when they are looking for a new vehicle

jabhome1
8/20/2011 9:10:15 PM

Contacted Ryan via e-mail. Returned my e-mail very quickly. Worked with me to fine a Jeep that had the options that I was looking for. Negotiations were quick and I got what I was looking for. Was one of the easiest purchases I have ever had.

talpadres
7/31/2011 1:56:07 PM

This was Brian's first sale and we were very impressed with his knowledge, client service skills and overall customer service interaction. He treated us with respect and listened to our needs and wants. Mike also was very helpful in finding solutions and finishing the deal. We are repeat customers of Brandon Chrysler for the very reason we are never pressured and always treated so well. The finance section, which usually is very tedious in other dealerships, was streamlined and the best experience we have ever had. Thank you for helping us find the vehicle which will best meet our family's wish list.

lbrown5386
6/30/2011 3:43:31 PM

My family experience with Mike Dunlap from the first day of contact was very professional. I had a bad experience with another dealership and was looking for someone to listen to what exactly we wanted not what helps with their sell quote for the day.

Well Mike was someone that listen to what my family needs were and worked until the end of the night making sure we were happy with the choices that we were making. I will make sure to recommend his service to others.

Mike Dunlap is a Salesman that excels above the level of good customer service. His knowledge and experience with helping my son learn and understand all the function of his new car went way above what I would call a job well done.

Thanks,

Lawrence and Lillie Brown

jmadmc9886
6/12/2011 12:21:42 P
I went in looking for a used Corvette. The salesman, Shawn Kelly was "brutally honest." Since I was a car salesman in Ohio I knew what to expect. We spoke on the phone for a little while before and I explained to him that I didn't want to waste his or my time because of my financial situation. He found a couple of Vettes but were unable to get financed. He amusingly said I was going to get a new car (yeah right). I really didn't believe it but once I arrived we talked and I gave him all the information. A while later I got approved and drove away with a new 2011 Avenger. I was and still am very happy with everything. Courtesy treated me right and to this day Mr. Kelly and I keep in touch. As a matter of fact we went to lunch a couple of days ago while my car was in for the 1000 mile inspection and the 1st free oil change. As I said, even as a former car salesman I was treated fairly and honestly. I will be returning to Courtesy for my next car. Thank you Shawn and Courtesy for a job well done.

frankrivera0207
5/31/2011 5:16:36 PM

We were in the market for a used late model full size truck...and Mike came to the rescue..trust me I hate going to dealerships but Mike made it easy for us..he found our truck the price we wanted...he was awesome honest and super nice...Mike is the man...we are happy with our new truck...thanks Mike!!!

jmeguiar
5/23/2011 10:15:29 AM
  Excellent car buying experience.
The first car we looked at had been a Smoker's car. That was not an option for us, as we have small children. The second car was nice - we liked it, but it had more body damage than we would have liked. We test drove it, but when we got back from the drive, we saw the third. Still don't know why it had been detailed (stickers removed, etc). But we are certainly glad it was -- we bought it that same night.

Mike and the entire staff went out of their way to see that we were comfortable, that we were happy and satisfied with our vehicle.

We will definitely recommend the Dealership to others.

Google Customer Reviews

Mike - Sep 27, 2011

Brian- Sep 19, 2011

At Auction Close

Successful "winning" bidder must telephone 1-888-212-9199 within 24 hours after the auction has ended to verify purchase and make arrangements to complete the transaction.

Within (7) days of the end of auction, full payment must be received either by cashiers-check, approved bank draft, or certified funds. If funds are not received or an alternate arrangement has not been made, the vehicle can and will be made available to other potential buyers on a first-come, first-serve basis.

Shipping - Transport of Vehicle

Customer is responsible for pick up or shipment of vehicle. Courtesy Chrysler Jeep & Dodge values your business! We want you to be completely satisfied with your online automotive experience from purchase to delivery. Please understand that we will arrange shipping for you as a value added service only. We are NOT a shipping company.  All shipping questions and/or concerns should be addressed directly with the shipping company used to transport said vehicle.

Should you be unsatisfied with your shipping service, please let us know! We aim to recommend only quality vendors.

Accepted Forms of Payment

Courtesy Chrysler Jeep & Dodge accepts cashiers checks, money orders, cash in person, personal check once cleared, or you can inquire about financing with one of the lenders our dealership works with. Prices do not include taxes, registration fees, finance and/or documentation charges, or shipping fees.

Disclaimer

All vehicles are sold "as-is" and without warranty. Some vehicles will have factory warrantys remaining. * We make every effort to present information that is accurate. However, it is based on data provided by the vehicle VIN decoding and/or other sources and therefore exact configuration, color, specifications & accessories should be used as a guide only and are not guaranteed. Under no circumstances will we be liable for any inaccuracies, claims or losses of any nature. Furthermore, inventory is subject to prior sale and prices are subject to change without notice. Prices do not include taxes, registration fees, finance and/or documentation charges, or shipping fees. To ensure your complete satisfaction, please verify accuracy prior to purchase.

** Courtesy Chrysler Jeep & Dodge also offers and recommends affordable extended warranties, please call us for more details. **

Online Bidders are entering into a legal and binding contract to purchase the vehicle described above.
We reserve the right to cancel bids and/or our auction at anytime for any reason.

NEW VEHICLES MUST BE SOLD TO U.S. CITIZENS FOR REGISTRATION IN THE U.S., NOT FOR RESALE.

Accepted Forms of Payment and Fees

Courtesy Chrysler Jeep & Dodge accepts cashiers checks, money orders, cash in person, personal check once cleared, or you can inquire about financing with one of the lenders our dealership works with. Prices do not include taxes, registration fees, finance and/or documentation charges, or shipping fees.

**Price excludes tax, tag, dealer installed options, $98 private tag agency fee and $699.00 predelivery service fee