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GM offering factory-backed extended warranty for Chevys, GMCs, Buicks and Cadillacs

Mon, Oct 15 2018

Cars are generally more reliable than ever before. When things do go wrong, every automaker offers some form of factory warranty (in most cases at least three years and 36,000 miles, though many extend even longer), providing peace of mind to new-car buyers that many faults will be fixed at no charge to the customer. Starting today, GM is offering a new optional plan that will extend the factory warranty on all new Chevy, GMC, Buick and Cadillac products. In the past, extended warranties have been offered as dealer add-ons, with all profits from these sales going to the dealership. GM's new program can be viewed as another nail in the the looming dealership-model coffin. According to Automotive News, some dealers aren't happy to see GM cut into their business like this, saying that it helps GM far more than it does dealers. GM says the new program will help keep customers in the GM family. Customers are also more likely to visit a GM service center rather than going to an independent repair shop. Currently, new Chevy and GMC vehicles come with three-year/36,000-mile warranties. Buicks and Cadillacs are covered for 4 years or 50,000 miles. The new program extends Chevy and GMC warranties to five years or 60,000 miles. Buick and Cadillac warranties extend to six years or 70,000 miles. GM, citing IHS Markit, says most owners keep new cars for about 6.8 years, so these warranties will cover most of the length of their ownership. The extended warranty will add between $1,000 and $2,000 to the price of a vehicle, and the additional cost can be rolled into the vehicle's purchase or lease price. Unlike many dealer extensions, the factory program covers the vehicle no matter who owns it. That should help increase the car's resale value if it's sold within the covered timeframe. GM says there's no deductible and no need to file a claim form when getting warranty repairs. Additionally, dealerships can continue to sell their own extended warranties or service contracts. Related Video:

2017 Cadillac XT5 shows off its new metal in LA

Thu, Nov 19 2015

Cadillac is in the midst of a comprehensive production overhaul, and few of its new arrivals will be as pivotal as the new XT5. Replacing the old SRX, the XT5 was revealed in the metal here on the floor of the 2015 LA Auto Show. Joining the new CT6 under Caddy's new naming scheme, the XT5 represents GM's assault on German competition like the Audi Q5, BMW X3, and Mercedes GLC, Japanese rivals like the Lexus RX, Infiniti QX50, and Acura RDX, and its own cross-town nemesis, the Lincoln MKX. And to better fend off their advances, the new XT5 promises marked improvements over its predecessor in every way. The model you see here is, to our eyes, handsomer than the model it replaces, adopting the Art & Science brand's latest design cues. It offers a fresh cabin space loaded with the latest equipment. And it weighs a solid 278 pounds less than the outgoing SRX. Power still comes from a 3.6-liter V6, paired to an eight-speed automatic transmission with available all-wheel drive. 310 horsepower and 270 pound-feet of torque keep it going, which ought to help it keep pace with the competition. We're looking forward to seeing how it drives in due course, but in the meantime, you're invited to view our live photos from the floor of the Los Angeles Convention Center in the gallery above.

2020 Cadillac XT6 Sport First Drive Review | An unexpectedly strong performer

Mon, Jul 29 2019

Cadillac is in an unenviable position right now. Over the past few years, it developed some excellent driving sedans just in time for the world to demand nothing but crossovers. Now it’s working fast to get more crossovers on the market besides the XT5. Its latest is the 2020 Cadillac XT6, a large three-row luxury crossover designed to slide under the enormous Escalade and provide less truck-like driving characteristics. And while it has an underwhelming wrapper, itÂ’s actually a refined, capable and spacious luxury crossover. Still, it must be emphasized that the Cadillac XT6 does not make a strong first impression. The Escalade is brash, bold and above all, big. That's exactly what's been historically expected from Cadillac, but the XT6 just looks like any three-row crossover with some creased lights and lines that help make it look like a Cadillac. ItÂ’s not ugly, but it's not memorable, either. The interior is a mixed bag. The materials are impressive, with interior panels covered in leather and suede in a loaded Premium Luxury version we drove (we haven't had a chance to see a base version). The other trim level, the Sport, gets real carbon fiber trim thatÂ’s made more interesting with copper wires woven into the material for a metallic glint. ThereÂ’s real metal trim throughout, too, from the shift paddles to the nicely weighted infotainment and volume knobs. Unfortunately, the actual dash design looks uninspired and even a little cheap. This is something that weÂ’ve noticed on many GM vehicles, and what seems to be the culprit is that every panel is oddly chunky and blunt. There are no crisp or sharp edges, no thin details, no "wow" moments. The seats arenÂ’t particularly impressive either, as theyÂ’re flat and not very supportive. More lumbar and bolstering would help. The interior is at least spacious, with loads of head, leg and shoulder room in the first two rows. The third-row seat is even usable by adults, at least for short trips since head- and legroom are tight and the seat itself is low. It's similar to what you'd find in the more expensive BMW X7, but less than a Buick Enclave or most non-luxury three-row crossovers. Access to the third row is quite good thanks to the far-sliding second row, and it folds away into the cargo floor at the push of a button at either rear door. There are also USB outlets for every seating position, another thoughtful touch. Once the Cadillac XT6 is on the road, it has some impressive aspects.