1966 Cadillac Deville Sedan Hard Top B Code No Reserve on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Cadillac Lyriq EV debut delayed by Covid-19 virus

The, coronavirus, otherwise dubbed Covid-19, has claimed another large gathering. General Motors canceled the public debut of its coming Cadillac Lyriq crossover, planned for April 2 in Los Angeles, due to fears over the continued spread of the virus. With more than 14 confirmed cases of residents with Covid-19, Los Angeles declared a state of emergency last week. Michael Albano, a communications director at GM, said in an e-mail to The Verge that "Our top priority is the safety of our media guests and employees." At the time of writing there's no word on a potential new date for the reveal for the highly anticipated crossover that GM just announced last week at a private event in Warren, Michigan. However, the automaker provided Autoblog with a statement that read, in part, "Please know we are working to reschedule the reveal as soon as possible." What we know about the Lyriq is just as compelling as what we don't know. There XT5-sized people hauler will be out to dazzle in every way, with a ton of weight on its shoulders — many will be judging GM's and Cadillac's past and claimed preparedness for the future based on this one offering. The Lyriq will be the first GM EV to sit on a new EV architecture the engineers call BEV3 and the marketers call Ultium, with battery capacities up to 200 kWh and a potential range of 400 miles. Speaking of which, GM just applied to trademark the term Tecra with the US Patent and Trademark Office, so we could be in for more information on innovative battery systems in the not-too-distant future. The automaker could forgo a public debut for the time being and opt to livestream the event. Or, who knows, it's possible the Detroit Auto Show just garnered itself a whopping debut for the show's debut event in June; the first rendering of the Lyriq aired at last year's Detroit show. Related Video:

2014 Cadillac CTS

Fixated By Europeans, GM Ensures The Third Time Is A Charm
Few things are better for consumers than competition raising the bar. And no campaign seems fiercer than the one currently underway in the midsize sport-sedan segment now that Cadillac has introduced its all-new 2014 CTS to go head-to-head against the benchmark Audi A6, BMW 5 Series and Mercedes-Benz E-Class.
While the CTS has been on the market for slightly more than a decade, up until this third-generation, Cadillac hasn't truly had the proper high-performance rear-wheel-drive architecture to build a genuine world-class fighter, both inside and out. And now that the American automaker has successfully mirrored Audi, BMW and Mercedes in overall vehicle size, engine output and cabin appointments, the first shots have been fired.