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Cadillac introducing V2V communications on 2017 CTS sedans

While Audi has introduced vehicle-to-infrastructure technology in select cars in select cities, Cadillac is focusing on vehicle-to-vehicle (V2V) communications, and it all starts with the CTS sedan. Starting this month, the company will be adding V2V equipment to 2017 models. The feature will be standard on cars in the US and Canada. These V2V devices will allow these new Cadillacs to communicate with each other up to 980 feet away. The cars will be able to transmit and receive information on speed, direction, and location. An example of how this data can be used is in detecting a car coming up a side street that could pose a possible collision risk. The cars will also be able to transmit data about brake use, hazard lights, and low traction situations for advance warning of hazards. The warnings can be displayed on the instrument panel and heads-up display. Currently, the system only communicates with other CTS sedans equipped with the technology. According to Chris Bonelli at Cadillac part of the reason is that the CTS will be the only car with the equipment on US roads at the moment, but it also isn't currently set to communicate with other cars if they were to be offered right away. However, he said that the company is absolutely willing to work with other companies to make the system compatible if or when other cars are offered with the technology. This V2V system also doesn't send data to any sort of network, instead only communicating with nearby cars. For the time being, this precludes the possibility of receiving road condition information from cars that are farther away. But as Cadillac points out, it should work under any conditions with no delay since it isn't dependent on information from a network. As far as security is concerned, Bonelli told us that the Cadillac system does have firewalls and other security measures to keep it protected from interference. He also said the cars don't store any data they receive. In addition, none of the data could be used to identify a particular person. The cars use a radio frequency set aside by the government for this use. The introduction of this technology also puts Cadillac well ahead of proposed legislation by the Department of Transportation. The organization wants this type of short-range V2V communications equipment to be a standard feature by 2023, believing the technology could prevent many injuries and deaths due to crashes. Related Video:

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Cadillac picks Publicis as new agency of record, continues cutting ties with Campbell Ewald

Cadillac is setting itself up for major changes in the coming years with its decision to hire Johan de Nysschen as the brand's new boss and moving some of the staff to new digs in the trendy SoHo neighborhood of Manhattan. With those two big shifts in place, there's one more on the way with the company's announcement that Publicis Worldwide is now its global creative agency of record, effective immediately. The firm replaces former, long-time General Motors associate Campbell-Ewald; now a portion of Lowe and Partners. "This appointment is designed to accelerate the global expansion and elevation of Cadillac into a truly global luxury brand," said Cadillac Chief Marketing Officer Uwe Ellinghaus in the company's announcement. "We have spent much of this year refocusing on the core values of our brand." Although, some work may remain at Lowe and Partners for now. According to Cadillac spokesperson David Caldwell via email to Autoblog: "The bulk of work makes this shift. It is possible that maybe a small individual smaller project or two might still be handled by Lowe. Not certain yet." The fruit of this new partnership shouldn't take long to mature, either. "We will have substantially new marketing and brand identity work in early 2015." said Caldwell. According to Ad Age, Cadillac's advertising had been handled by Lowe and Partners, Campbell-Ewald in Detroit (now entirely part of Lowe) and Hill Holiday. Caddy had a relationship with the agency since 2013 but has changed firms several times in 2006. GM had a long collaboration with Campbell-Ewald, though. Chevrolet was its partner for nearly a century until the automaker also jumped to Publicis in 2010. The firm was responsible for campaigns like, "The Heartbeat of America", "Like A Rock" and "An American Revolution." Scroll down to read Cadillac's full announcement of the change. Cadillac Appoints Publicis Worldwide 2014-12-04 DETROIT – Cadillac announced today the appointment of Publicis Worldwide as its global creative agency of record. Publicis Worldwide is the largest creative agency of the Publicis Groupe network and its appointment to Cadillac is effective immediately. A fully dedicated team, comprising key managers from Publicis Worldwide, will lead the account and have access to specialist and premium resources within the larger Publicis Groupe.