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J.D. Power: Mini, Lexus again offer most satisfying sales experience

Thu, 29 Nov 2012

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

GM intends to offer semi-autonomous vehicles by 2020

Fri, 30 Aug 2013

Prepare for a few years of technological saber-rattling, as the world's automakers begin pushing to bring self-driving cars to market. Earlier this week, Nissan announced that it aims to offer autonomous vehicles by 2020, while Google, BMW and several other marks are working on similar efforts.
General Motors is doing things differently, though. Rather than push for a fully autonomous car, it's continuing to refine its semi-autonomous Super Cruise, a product that we tested in April 2012 and that will eventually see use on some Cadillacs before trickling down to the rest of the General Motors family. Super Cruise, which is undergoing testing in the Cadillac SRX, doesn't take complete control out of the driver's hands. Rather, under a very specific set of circumstances on the freeway, it will marry the capabilities of things like lane departure warning and adaptive cruise control to allow the driver to take their hands off the wheel. All of which sounds a lot like the system Mercedes-Benz is launching on the 2014 S-Class.
The system is still in development, according to John Capp, GM's director of electrical controls and active safety technology. Now that that the biggest hurdle, steering control, has been cleared, GM's engineers can focus on things like teaching the system to adapt to differing road conditions and visibility levels. As we reported in 2012, Super Cruise is still befuddled in low-visibility situations or when road markings aren't particularly clear.

Next-gen Cadillac Escalade debuting October 7 in NYC

Wed, 14 Aug 2013

Cadillac will unveil the next Escalade in October, at an event in New York City. It will be the sole member of GM's large SUV family to not get a debut at the Texas State Fair, which we don't think is all that surprising, considering the kind of clientele attracted by the big Caddy.
The new truck, from the few teaser images and spy shots we've seen, has evolved with the rest of the Cadillac range. We've got a glimpse of its tall, thin headlights, which look like an evolution of what's on the current truck. Expect some kind of egg-crate grille, reminiscent of the new CTS and ATS, while Cadillac's CUE system should feature heavily in what we hope is a thoroughly revised cabin.
The event takes place on October 7, so check back then for more info on the all-new Escalade.