1972 Buick Skylark on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

eBay Find Of The Day: 1946 Tucker Torpedo Prototype II hides a secret Riviera

The Tucker Torpedo is one of the great what-if stories of automotive history. Preston Tucker hoped to revolutionize the industry with a car unlike any other on the road at the time. However, due to a variety of problems, he only managed build 51 vehicles before closing shop. Over time, they have become highly sought-after; In 2012, one sold for $2.65 million at auction.
That brings us to this Tucker "replica" that you see above because it might be one of the ugliest monstrosities ever put together. However, we might extend some leniency to the creator, as the vehicle isn't actually trying to replicate the classic look of the 1948 Tucker Torpedo. Instead, it is attempting to reproduce an earlier prototype from 1946 that actually features that weird, trident nose. According to the seller, his uncle built the car as a labor of love and supposedly used actual plans from Tucker as inspiration.
Underneath all of the crazy changes is a 1971 Buick Riviera powered by a 455-cubic-inch (7.5-liter) Buick V8. Some of the replica's odder modifications include the front fenders that turn with the wheels and the fin running down the back. All three headlights work, but the one in the middle is only for the high beams. Oddly, the small hinged sections on the roof are meant to open to avoid hitting your head when getting in or out. Maybe the seller's uncle was a very tall guy?

No, Cadillac is not killing its flagship CT6 sedan

Mark Twain never actually said that reports of his death had been greatly exaggerated. But if the Cadillac CT6 could talk, those are the exact words it would use. Speaking to Jalopnik, Cadillac chief Johan de Nysschen confirmed, emphatically, "There is absolutely no plan, at all, to cancel the CT6." In fact, says de Nysschen, the CT6 will soon be the beneficiary of significant investment. "The [CT6] forms a very important part of our product strategy going forward for the brand. The car also has a very major contribution to make to the shaping of brand perceptions, and the transformational process that Cadillac is undergoing." For instance, expect the CT6 to spearhead General Motors' most advanced forays into self-driving automobile technology. Interestingly, though, the Cadillac ATS and CTS sedans probably won't live past their current generations as the automaker 're-balances its sedan portfolio.' Replacement models are "in development" right now, says de Nysschen, which will "much more clearly separate the market position, both in terms of target customer demographics, in terms of market segments and in terms of price points between these three sedan lineups." So, that's confirmation that the Cadillac CT6 is going to stick around for a while. But what of other models cited by Reuters to potentially be killed, like the Buick LaCrosse and Chevy Impala and Volt? Read our take on that here, but suffice it to say that we don't think they're in danger, either. Related Video: News Source: JalopnikImage Credit: VCG via Getty Plants/Manufacturing Buick Cadillac Chevrolet Electric Hybrid Luxury Sedan confirmed cadillac ct6