1996 Buick Roadmaster Limited Collector Edition Loaded Leather, P/s.p/w Lt1 V8 on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2018 Kia Stinger vs. other luxury hatchbacks compared by the numbers

Ten years ago, if you had told us that one of the many new luxury segments to develop would be sedan-style hatchbacks, we'd have said you'd lost your mind. And yet, here we are today with not one, but four cars competing in just such a niche upscale segment: The Kia Stinger, Buick Regal Sportback, BMW 3 Series Gran Turismo and Audi A5. That's just in one size and price bracket. Two of the manufacturers listed here make larger versions of each luxury hatchback. We aren't entirely sure how it happened, but we're not going to complain, because we love the idea of a car with almost no compromise: luxury features, sporty performance, and plenty of practicality. Try Autoblog' s Car Finder to search for your next new vehicle. One of the reasons we're taking a look at these cars right now is that Kia has recently released pricing for its entry in the segment, the Stinger and Stinger GT. Buick wasn't far behind with the Regal Sportback and Regal GS, nor was Audi with the A5 and S5. So it seemed like an appropriate moment to look at the numbers and see which come out ahead or behind, with victors in each category highlighted with bold and underlined text. What we found when comparing these cars' statistics is that each one has a clear area of expertise. For performance, it's hard to beat the four-cylinder Kia Stinger and the V6 Stinger GT. The four-banger has the most horsepower of the four cars, and is just behind on torque. The V6 has the most power and torque among the six-cylinder versions. The Stingers are also the second lightest of the group when equipped with rear-wheel drive, though they fall to third with all-wheel drive. Space is a split between the Buick Regals and BMW 3 Series Gran Turismos. The Buicks have the most cargo space with the rear seats up or folded by a significant margin. The BMW on the other hand generally offers more space for passengers. It's up to you what's most important. Compare these and other potential new vehicle purchases using our tool. When it comes to cost, nothing can beat the four-cylinder Regal's base price of under $26,000. But if a V6 is what you're after, the Stinger GT is the cheapest. Neither matches the Audi A5 and S5 for fuel economy, though. Both Audis have the highest numbers for city, highway, and combined EPA estimates. Related Video:

Buick reveals wild GL8 minivan concept and Smart Pod concept in China

Buick, being the hit in China that it is, decided to unveil a couple of concept vehicles at the Guangzhou Auto Show. One is the GL8 Flagship Concept, and the other is the Smart Pod Concept. Since an actual minivan is far more interesting than any “Smart Pod,” weÂ’ll start with the GL8 Flagship Concept. The exterior is meant to be luxurious and “dynamic” looking with its mix of colors, glass canopy roof, wing-shaped headlights and highly-sculpted body. ThereÂ’s hardly a piece on the car that isnÂ’t making a statement, and the highlights continue when you open the doors. It becomes fairly clear right away that this minivan is not one for family use, as itÂ’s only rocking four seats. That said, everybody in those four seats is guaranteed to be comfortable. Buick says itÂ’s using “zero gravity” lounge seats inside, and the cabin as a whole is inspired by Chinese mountain and water landscapes. That could explain the multi-color floor, as the blue section looks like it could be the water at the base of a mountain, surrounded by a beach. Features include a tea tray, 30-inch driver display, touchscreen on the steering wheel, full windshield-width head-up display and a new audio system that features speakers in the headrests. Buick says all of the carÂ’s functions can be controlled by voice, too. Beyond the obviously futuristic touches, this Buick minivan is just plain gorgeous. Its gold, blue and cream color combo and various materials used throughout look like top-notch luxury. WeÂ’d love to see some of this attention to detail and luxury trickle down into some of BuickÂ’s production cars. Smart Pod Concept Buick Smart Pod Concept View 17 Photos Unlike the GL8, the Smart Pod was designed in the U.S. It uses the electric Ultium platform and what Buick is calling the VIP electric architecture. The exterior design is basically what Buick has called it — a pod. Its lights use micro-LED tech to make them as sleek as possible. On the inside, Buick designed the Pod to be as spacious and airy as can be. It has a glass roof, a fully reclining and dedicated sleep seat and a modular seating layout. Other features include deployable tables, noise-cancelation  tech, an air purifying system and a 50-inch LED screen. It is powered by an AI assistant that employs voice commands, eye-tracking technology, integration with your mobile devices and machine learning to adapt to the user.