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Buick picks top 11 highlights from first 11 decades

Buick has taken the time to highlight some of the company's personal points of pride from the past 110 years. Those include everything from the automaker's very first vehicle, the 1904 Model B, to what Buick claims is the world's first concept car: The 1938 Y Job (above). That one also walked away with the worst name for a design study.
All told, the automaker has sold 43 million vehicles through the end of last year, and those include the lusty 1963 Riviera. That model celebrates its 50th anniversary in 2013, and remains one of the brand's most iconic designs.
Of course, Buick is rightfully proud of its quickest model, too. The 1987 GNX managed a 4.6-second bolt to 60 mph in tests by Car and Driver, and it also took the honor of being one of the automaker's rarest creations at just 547 units. You can check out all 10 in the gallery above.

Junkyard Gem: 1990 Buick Reatta

General Motors built some interesting sporty cars during the late 1980s and early 1990s, as the company attempted to claw back market share from European manufacturers of high-end two-doors. There was the mean-looking Oldsmobile Trofeo, the Turin-to-Hamtramck Cadillac Allante, and the gadget-packed Buick Reatta. Here's an example of the latter car, wearing Maui Blue paint and residing in a Denver self-service wrecking yard. There was a lot to like about the Reatta, but the powertrain came as a disappointment: the ancient, rough-running pushrod Buick 3.8-liter V6 engine, driving the front wheels through a four-speed automatic transmission. The 3800 engine made 165 horses in 1990, which wasn't bad for that year, but Reatta money would have bought you a new 1990 BMW 3-Series with a tuneful 168-horse DOHC straight-six. The Buick V6 was something of an Albanian grain-thresher motor compared to the engines in the Reatta's European rivals' cars: rugged but crude. The pre-1990 Reattas came with Buick's amazing touchscreen computer interface, which may have scared off the most conservative Buick traditionalists. This car had more typical-for-1990 controls. Only 6,388 Reatta coupes were made for 1990, so we're looking at one rare Buick here. Handcrafted by these artisans in Lansing. Related Video: Featured Gallery Junked 1990 Buick Reatta View 15 Photos Auto News Buick Convertible Coupe Luxury

Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.