1998 Buick Lesabre 4dr Sdn Custom 1-owner on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Buick to add more GS models?

Buick may not be the first name that comes to mind when you think of performance automobiles, but fans of the brand know what letters to look for. If you believe the reports, there's a new GNX and Grand National on the way, but in the meantime, Buick may offer more GS models to fill the void.
Currently, the Regal is the only model available as a GS (pictured above), packing the same 259-horsepower turbo four as the Regal Turbo but enhanced with key suspension, brakes and rolling-stock upgrades. As Car and Driver notes, similar upgrades could easily be applied to the Verano and LaCrosse, although maybe not the Encore or Enclave crossovers. Of course, Buick would still have to steer clear of Cadillac's Vsport line, but that doesn't mean it doesn't have a little room to play.

Watch this phantom Buick drive itself down the highway in a snow storm

Years ago, General Motors used Buick cars to test out the idea of a "smart highway" concept. More recently, GM has been talking up its award-winning Super Cruise semi-autonomous technology that will roll out with Cadillac and make its way to Buick. The LeSabre in the video above has nothing to do with any of that.
On Interstate 15 in Utah, a man driving this LeSabre got into an accident that rearranged the front end and set the horn on permanent blare. At the time of writing this, no one is sure what happened next, but the man ended up sitting in the snow in the highway median while his car carried on down the highway without him. Passing traffic stayed well to the right.
The 51-second video below provides a different take on our autonomous future. A local newscast on KUTV covered the story the evening of the incident, but the Utah Highway Patrol didn't have any update on the fate of the LeSabre. We'll take that to mean that Buick's take on Christine could still be out on the prowl... so watch out!