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Why Buick's Encore wasn't a Chevy

Buick is taking a gamble with its 2013 Encore. General Motors' near-luxury brand has enjoyed great success attracting conquest buyers to its larger Enclave crossover, but it has never offered something quite like this small CUV.
Very early signs suggest that the gamble might be working. According to Mark Reuss, President of General Motors, the automaker expected about 1,500 initial orders from its dealers for the Encore, but it's tracking closer to 9,000 units. Alluding to the fact that historically, Buick has shared similar products with GM's other brands, Reuss says that Buick dealers are "thrilled to have an exclusive." The automaker already markets almost identical models in other markets as the Opel/Vauxhall Mokka and Chevrolet Trax, but The General's other brands won't offer a twin to the new baby Buick.
The new Encore is based on the Gamma architecture that underpins the Chevrolet Sonic, and it shares the economy car's available turbocharged 1.4-liter four-cylinder engine. With standard front-wheel drive and available all-wheel drive, GM says its Encore will be pitted against competitors like the BMW X1 and Audi Q3, both of which are much more expensive but also much more powerful.

Watch this phantom Buick drive itself down the highway in a snow storm

Years ago, General Motors used Buick cars to test out the idea of a "smart highway" concept. More recently, GM has been talking up its award-winning Super Cruise semi-autonomous technology that will roll out with Cadillac and make its way to Buick. The LeSabre in the video above has nothing to do with any of that.
On Interstate 15 in Utah, a man driving this LeSabre got into an accident that rearranged the front end and set the horn on permanent blare. At the time of writing this, no one is sure what happened next, but the man ended up sitting in the snow in the highway median while his car carried on down the highway without him. Passing traffic stayed well to the right.
The 51-second video below provides a different take on our autonomous future. A local newscast on KUTV covered the story the evening of the incident, but the Utah Highway Patrol didn't have any update on the fate of the LeSabre. We'll take that to mean that Buick's take on Christine could still be out on the prowl... so watch out!

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.