2014 Buick Encore Base on 2040-cars

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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2014 Chevy Malibu, Buick LaCrosse recalled over brake mix-up

The recall madness over at General Motors isn't letting up anytime soon, as evidenced by this latest call-back of 8,208 Chevrolet Malibu and Buick LaCrosse sedans. For those keeping track, this is the fifth recall that GM has announced in the past two weeks, not to mention the massive ignition-switch issue from earlier this year.
GM issued a statement saying these sedans are being recalled due to "possible reduced braking performance," according to Automotive News. The problem? Rear brake rotors may have accidentally been installed in the front brake assembly. And since both cars use more robust braking systems up front than out back, braking power could be reduced, increasing the risk of a crash.
Automotive News reports that, of the over 8,000 cars being recalled, about 1,700 are currently in the hands of customers, while the others are still in dealer inventory. GM is unaware of any crashes or injuries related to this problem. All of the affected vehicles are from the 2014 model year.

Buick to add more GS models?

Buick may not be the first name that comes to mind when you think of performance automobiles, but fans of the brand know what letters to look for. If you believe the reports, there's a new GNX and Grand National on the way, but in the meantime, Buick may offer more GS models to fill the void.
Currently, the Regal is the only model available as a GS (pictured above), packing the same 259-horsepower turbo four as the Regal Turbo but enhanced with key suspension, brakes and rolling-stock upgrades. As Car and Driver notes, similar upgrades could easily be applied to the Verano and LaCrosse, although maybe not the Encore or Enclave crossovers. Of course, Buick would still have to steer clear of Cadillac's Vsport line, but that doesn't mean it doesn't have a little room to play.