2014 Buick Enclave Premium on 2040-cars

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Buick, Lexus top J.D. Power survey, as vehicle service improves overall

Buick and Lexus returned to their customary place atop J.D. Power's scorecard of satisfaction with dealership service departments. In the Customer Service Index Study, out Thursday, Buick scored 860 on a 1,000-point scale for mass-market brands and has topped this ranking in three of the past four years. Lexus topped the list of luxury brands with a score of 874. Fiat and Land Rover were the bottom-dwellers in the two categories. Buick and Lexus also ranked highly in the research company's overall Vehicle Dependability Study rankings out recently. The customer experience at car dealerships has improved steadily, with the overall industry score rising in seven of the past eight years. And one statistic is particularly remarkable: 94 percent of customers say their car was fixed right the first time. The dominant area of difficulty in repairs seems to be infotainment systems. Only 80 percent of respondents said their stereo was fixed right the first time. And in last month's Vehicle Dependability Study, J.D. Power reported that infotainment systems were the most commonly reported vehicle issue, accounting for 22 percent of all problems reported, up 2 percent from the previous year. J.D. Power surveyed 70,000 customers for the Customer Service Index Study. For the Vehicle Dependability Study, it surveyed 35,186 first owners of 2014 model-year vehicles after three years of ownership. Below are charts for both the current study and the complementary overall brand dependability survey. Related video:

2014 Buick Regal gets the party rolling in NY

Although the first day of the 2013 New York Auto Show kicks off bright and early this morning, Buick got a jump on the competition by unveiling the 2014 Buick Regal lineup last night. While the Regal received many upgrades for the 2014 model year, most of our attention was focused on the sedan's drivetrain.
When the new Regal hits dealers this fall, buyers opting for the new Regal Turbo will be welcomed by an additional 39 horsepower and 35 pound-feet of torque from the 2.0-liter turbo engine; the 2014 Regal GS now features the same output of 259 hp and 295 lb-ft, meaning that it has actually lost 11 hp over the 2013 model year. Buick says the reason for the GS' power loss comes from the fact that the newly available all-wheel-drive system forced the car to use a smaller diameter exhaust system, but representatives on hand assured us that the reduction of horsepower won't affect the car's performance and could even help improve fuel economy. And who knows? Maybe downgrading the power of the Regal GS also helps create a little breathing room for a future Grand National or GNX model...
Although the power under the hood is now the same, it is still impossible to confuse the two cars from the outside. Minor updates give both a fresher look, but the Regal GS has an unmistakeable aggression to it. The GS' interior also helps it stand apart from lower Regal trim levels with an eight-inch configurable gauge cluster similar to what is offered in the 2014 LaCrosse. The cabin of the Regal wasn't given an extensive makeover like the LaCrosse received, but the upgraded IntelliLink infotainment system and the cleaner center stack and steering wheel controls are appreciated changes.

2018 Buick Regal's base price is almost $2,500 cheaper than last year's

Along with the launch of the Buick Regal GS, Buick released official pricing for all three versions of the Regal, and they're very competitively priced, especially the Sportback. The part-sedan, part-hatch Regal Sportback starts at just $25,915. That's more than $2,000 cheaper than the previous generation 2017 Buick Regal sedan, which started at $28,385. Along with the savings in cost comes a standard turbocharged 2.0-liter four-cylinder making 250 horsepower and 260 pound-feet of torque - 295 pound-feet with optional all-wheel drive. That's a significant step up from the standard naturally aspirated engine in the previous-generation Regal that makes just 182 horsepower and 172 pound-feet of torque. The new Regal's hatch also provides more flexibility for loading cargo, and the cargo space expands from 14.2 cubic feet in the old model to 31.5. View 12 Photos The TourX wagon, or crossover depending on your opinion, comes with a $4,000 premium over the Sportback, with a base price of $29,995, matching what was revealed last month. It gains only about an extra cubic foot behind the rear seats, but with the seats folded, it has 73.5 cubic feet to play with. It also comes with standard all-wheel drive and the engine with 295 pound-feet of torque. Plus, it has the added ride height and plastic body cladding that gives it the same trendy look shared with the Subaru Outback, Volvo V60 Cross Country, and Audi A4 Allroad. It is a few thousand more than the Outback, but it undercuts the Volvo by roughly $10,000 and the Audi by almost $15,000. Then, for performance, there's the Regal GS. It starts at $39,990 and has a 310-horsepower V6 and standard all-wheel drive. It also features all of the versatility of the regular Regal Sportback. All-in-all, the Buick Regal line seems to pack a lot of value, at least on paper. Related Video: