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Hyundai, Buick dealer apologize in wake of Chinese baby social media incident

A very strange story out of China today, as Hyundai and a Chinese Buick dealer were forced to face allegations of using allusions to an infamous child murder on a social media site as a way of promoting the safety features of their respective vehicles.
The original sad tale goes something like this: On March 4, a man reported to police that he had left his infant child in a running Toyota RAV4 while he ran into a supermarket briefly. When he came back out, the vehicle and the child were gone. Later in the week a suspect turned himself in to the police; confessing to them that he had stolen a sport-utility vehicle, strangled the infant that was in it, and then buried the child in the snow.
As you might imagine, the gristly incident was covered massively in the Chinese media. (There was huge public outcry as well, as evidenced by the vigil scene, above.) "Changchun baby abduction" was very quickly amongst the highest ranking search teams of the China's Weibo social media site - an equivalent of Twitter in the English-speaking world.

Buick Envision cabin detailed ahead of reveal later this month

Buick teased the arrival of the China-market Envision last month and gave us a few specs, now it's teasing the midsize crossover's interior and features. Having said it will "set a new benchmark in terms of space, safety, performance and specifications," we're told that equipment like the heated leather steering wheel and Bose-sourced active noise cancellation are market firsts in the segment.
Elsewhere, light will shine on occupants through the panoramic roof during the day and via ice blue ambient lighting at night, and seating surfaces are being shown off with dual-stitched leather. Lane departure warning and parking assist help keep the bodywork in order, stop/start ignition fitted to the 2.0-liter turbo four-cylinder with 256 horsepower and 260 pound-feet will help keep fuel economy up. One more convenience for the model's core buyers: a tailgate that can be partially opened.
The Normal, Tour, Sport and Off-Road driving modes come courtesy of FlexRide, that last one - meant for extra-light-duty dirt work, naturally - appearing on a Buick for the first time.

Buick, Lexus top J.D. Power survey, as vehicle service improves overall

Buick and Lexus returned to their customary place atop J.D. Power's scorecard of satisfaction with dealership service departments. In the Customer Service Index Study, out Thursday, Buick scored 860 on a 1,000-point scale for mass-market brands and has topped this ranking in three of the past four years. Lexus topped the list of luxury brands with a score of 874. Fiat and Land Rover were the bottom-dwellers in the two categories. Buick and Lexus also ranked highly in the research company's overall Vehicle Dependability Study rankings out recently. The customer experience at car dealerships has improved steadily, with the overall industry score rising in seven of the past eight years. And one statistic is particularly remarkable: 94 percent of customers say their car was fixed right the first time. The dominant area of difficulty in repairs seems to be infotainment systems. Only 80 percent of respondents said their stereo was fixed right the first time. And in last month's Vehicle Dependability Study, J.D. Power reported that infotainment systems were the most commonly reported vehicle issue, accounting for 22 percent of all problems reported, up 2 percent from the previous year. J.D. Power surveyed 70,000 customers for the Customer Service Index Study. For the Vehicle Dependability Study, it surveyed 35,186 first owners of 2014 model-year vehicles after three years of ownership. Below are charts for both the current study and the complementary overall brand dependability survey. Related video: