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J.D. Power: Mini, Lexus again offer most satisfying sales experience

JD Power has released its annual Sales Satisfaction Index Study, and once again Mini and Lexus have taken top honors. Overall, buyers are more satisfied with the auto-buying sales experience than they were last year, with those surveyed reporting an average score of 664 points on a 1,000-point scale. That's up from 648 in 2011. Dealer satisfaction also increased by five points over last year as well.
All told, Lexus brought home an index score of 737, which was high enough to put it atop the luxury brands for the second year in a row. JD Power says Infiniti came in second in that category with a score of 728 and Cadillac rounded out the podium with it's rating of 725. Speaking of Infiniti, that brand saw the single largest jump in sales satisfaction of any brand on the survey, popping up 52 index points over 2011.
Among mass-market brands, Mini ranked highest with a score of 712, followed closely by Buick with 706 and GMC farther down the line with 683. You can check out the full press release below for more information.

Buick Enspire spied for the first time, loses concept's electric powertrain

About a year ago, Buick showed a high-performance electric crossover with wide, aggressive, curvy lines that was called the Buick Enspire. Now we have our first look at the production version. While it does seem to be styled like the crossover, it also seems to have lost its electric powertrain in favor of internal combustion. At the front of the crossover, we can clearly see it has the skinny, scowling headlights of the concept sitting high on the front fascia and flush with the hood. The main grille looks like it may be smaller, but it could also just be that the actual open section of the grille doesn't fill up the grille area of the fascia. In profile, the crossover has an attractive long nose, low roof and rising belt line. The rear shows the most change, as the rear pillars are much thicker, and the taillights don't appear to span the full width of the crossover. It's in the rear that we can also see the evidence that the Buick Enspire will actually be gasoline powered. Looking very closely under the rear bumper cover, we can see two exhaust tips turned to face the ground. Based on the size of the crossover, and the fact a Cadillac XT4 was being driven along with the prototype, the Enspire is probably using the XT4's platform, as well as its mechanical bits. That means it probably has a turbocharged 2.0-liter four-cylinder making 237 horsepower and 258 pound-feet of torque. Power will also probably go through a nine-speed automatic to either the front wheels or all four. This prototype looks to be pretty far along, so we'll probably see the production version in about a year. Considering the Enspire's size and likely powertrain, it may even replace the similar Buick Envision. And since the Envision is Buick's worst selling crossover (unless you count the Regal TourX as one), it would be ripe for replacement.

Top-of-the-line 2018 Buick Regal TourX costs $43,795

Buick has unveiled an online configurator for the 2018 Regal TourX wagon, and it shows that picking the full suite of premium options puts the sport wagon at $43,795. That prices it under its Regal GS Sportback sibling and competitors like the Volvo V60 Cross Country and Audi A4 Allroad. The luxury hatchback starts at $29,995 and is available in three trim options: TourX 1SV, Preferred ($33,575) and Essence ($35,945). All are powered by a 2.0-liter turbocharged four-cylinder engine that puts out 250 horsepower and 295 pound-feet of torque and drives an eight-speed automatic transmission. Intelligent all-wheel-drive with active twin-clutch, start-stop technology and 18-inch painted aluminum wheels are also standard. There are eight exterior color options, including Sport Red and Summit White for no extra charge, and two options for the interior at no extra charge. Driver Confidence package options come with things like LED headlamps, 4-way lumbar seat adjuster and rear park assist for $1,725, and various driver-assist technologies including adaptive cruise control and forward collision alert for an additional $1,190. A panoramic moonroof will set you back $1,200. At 73.5 cubic feet with the second-row seats folded down, Buick says the TourX boasts more overall cargo space than the Subaru Outback, Volvo V60 Cross Country, Audi A4 Allroad and BMW 3-series Sport Wagon. The rear hatch area offers 32.7 cubic feet with the seats up.Related Video: