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Buick Riviera Concept debuts in China

It's nighttime in China, and Buick has just concluded an evening event the day before the first - and only - press day of the Shanghai Motor Show. The star of this evening's party was the Buick Riviera concept vehicle, a plug-in electric hybrid coupe that the automaker says gives a glimpse at its future design direction, not to mention resurrecting some nomenclature from the brand's history that includes a similarly named concept from 2007.
The shape of the Riviera is said to be inspired by water. While the traditional Buick "waterfall" grille is present, the front end gains a more aggressive note thanks to what appear to be vertical air inlets below each headlight.
As for the concept's drivetrain, Buick says it uses General Motors' new dual-mode wireless plug-in hybrid electric vehicle propulsion system, or W-PHEV for short. The keyword there is 'wireless,' as the Riviera can charge its onboard battery packs with a traditional cable or wirelessly via a "sensory recharge panel" underneath the car.

Buick teases the next-gen LaCrosse

Buick continues to play coy about the next-generation LaCrosse, but the latest teaser hints at a swoopy profile for the upcoming sedan. While mostly just a silhouette, the teaser does provide a glimpse of the flowing roof and upward crease around the rear fenders – especially handsome touches. The rest of the LaCrosse remains a mystery. The only other part that we've seen is the Avenir-inspired grille, which features a more angular surround and chrome wings jutting from emblem in the center. Styling aside, the brand claims that the sedan is now more engaging behind the wheel thanks to a stronger, lighter chassis and five-link rear suspension. Powertrain rumors are rather vague but suggest the 3.6-liter V6 will be available when the model arrives at dealers in 2016. One thing we know for certain about the LaCrosse is that it debuts at the Los Angeles Auto Show in November. That only leaves a few more weeks for Buick to keep this mystery going. Related Video:

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.