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Buick takes top spot in 2022 J.D. Power Initial Quality Study
Tue, Jun 28 2022People, economies, and supply chains weren't the only things continuing to get sick over the past year. The 2022 J.D. Power Initial Quality Study (IQS) is out, showing the average rate of problems per 100 vehicles (PP100) during the first 90 days of ownership increased overall. The average figure for the 32 ranked manufacturers in 2020 was about 166 problems per 100 vehicles. In the 2021 IQS, that dropped to an average of 162. This year, the average jumps to 180 problems. J.D. Power says that figure is a record high over the 36-year history of the study. Buick leapt to the top of the rankings this year with the fewest issues, at 139 problems per 100 vehicles in the first 100 days of ownership. After Dodge became the first American automaker to lead the IQS in 2020, followed by Ram in 2021, this year marks a three-peat for U.S. carmakers. Dodge took second this year at 143 PP100, Chevrolet third with 147 PP100, Genesis the first luxury maker on the chart in fourth with 156 PP100. Between February and May, this year's study gathered responses to 223 questions from more than 84,000 new 2022-model-year car owners and lessees. The questions are designed to zero in on real-world problems new owners encounter with nine categories of vehicle features: Infotainment; features, controls and displays; exterior; driving assistance; interior; powertrain; seats; driving experience; and climate. As has been the case in the past few year, infotainment has proved to be the most problematic bugbear making scores worse. Considering features individually, six of 10 of the worst problem areas dealt with infotainment, causing infotainment's score of 45 PP100 to be 19.5 PP100 worse than the second-placed feature. Consumers ranked getting Android Auto and Apple CarPlay to connect reliably as the most troublesome. GM didn't just score with Buick, which was one of only nine of the 33 ranked brands to show improvement this year. The conglomerate earned first place with the fewest PP100 among all the automaker groups, and scored the most model-level awards with nine, ahead of BMW with eight and Hyundai Group with three. This year's study again showed a gap between luxury and mass-market makers, thought to be down to the amount of tech in luxury vehicles that consumers aren't properly informed about or that doesn't act as expected — that latter issue exacerbated by the chip shortage.
2017 Buick Encore freshens up for the New York Auto Show
Thu, Feb 25 2016Buick is dressing up the 2017 Encore for spring – specifically the New York Auto Show – where the compact crossover is expected to strut its stuff. The freshening follows the playbook of the Chevy Trax, which was also updated with a light hand. Though it keeps its familiar shape, sort of like an oversized Pontiac Vibe, the Encore gets Buick's new grille. It's a simple look with the wings bisecting the brand's tri-shield, and it calls to mind Buick's iconic front ends from yesteryear. You might remember it from the Avenir and Avista concepts. There are also new headlights. They look stolen from Audi, and it's an attention-getting gaze for the new face of the Encore. There will likely be new wheel packages, too. We can't see inside the Encore. Spy photographers couldn't get close enough to this Buick shoot in Southern California. But, we expect the interior to also mirror the Trax enhancements, which included a new instrument panel, gauges, materials, and infotainment. The Encore shares underpinnings with the Trax and Opel Mokka. We expect the Encore to arrive in late summer. Related Video: Featured Gallery 2017 Buick Encore Spy Shots Image Credit: Brian Williams / SpiedBilde Design/Style Spy Photos New York Auto Show Buick Crossover buick encore
Buick working on Encore refresh
Tue, Jun 9 2015It's been three years now since the model we know as the Buick Encore (sold overseas as the Vauxhall/Opel Mokka) first hit the scene. That makes it about due for a bit of a facelift, and judging from these latest spy shots, that's precisely what General Motors seems to be up to. The nose of this prototype (intriguingly wearing Buick badges but German plates) is all covered up, so it's hard to tell what Buick and its European counterparts have in store for the front-end restyling, but the fact that they've covered it so extensively tells us that somethings afoot. The tail should also get new lights and bumper as well. You can fully expect GM to take the opportunity to refresh the cabin while it's at it with tweaked ergonomics and new equipment. Meanwhile our sources tell us the 1.0-liter inline-three from the new Corsa could find its way under the Opel/Vauxhall's hood to join the current lineup of four-pots, but it's too early to say whether that engine might find its way across the pond to the Buick version as well.