2011 Buick Enclave Cxl Sport Utility 4-door 3.6l on 2040-cars

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Buyers resent low inventories, prices over MSRP, study says

Vehicle inventory low, vehicle transaction prices high, customers fretting … welcome, J.D. Power, to the era of supply and demand. In a recently published survey from one of the auto industryÂ’s top analytical firms, findings show that customers' satisfaction with vehicle purchases in the United States this year has dipped for the first time in 10 years. The 2022 U.S. Sales Satisfaction Index (SSI) Study found that overall sales satisfaction has dropped to 786 (on a 1,000-point scale) from 789 in 2021. In that year, higher than expected trade-in values softened the effect of new vehicle price increases. But in 2022, on top of trade-in prices shrinking, many dealers elected to charge more than the ManufacturerÂ’s Suggested Retail Price, a factor that did not sit well with buyers. “When dealers charge more than MSRP, particularly with long-term loyal customers, they risk a potential long-term negative effect on customer advocacy and service business," said Chris Sutton, vice president of automotive retail at J.D. Power. Satisfaction among buyers who paid more than sticker price is 757, while satisfaction among those who paid the sticker price or less is 850, the Power report said. The lack of dealership inventory was also a customer irritant, J.D. Power found, a point that automakers and their dealers may want to consider. Many have maintained, or considered maintaining, a smaller inventory in the wake of the pandemic, keeping costs down and driving more customers toward factory orders. Regarding those consumers shopping for electric vehicles, the survey said that more than a third of them “failed to get instruction on EV charging before they left the dealership, which notably affects satisfaction.” Said Sutton, “Salespeople donÂ’t need to show gas-powered vehicle buyers how to fill their tank, but they do need to show EV buyers how to charge their vehicle.” There are positives to the Power conclusions, however, especially for Alfa Romeo dealers. The Italian brand ranked highest in customer satisfaction among premium brands with a score of 833, with Porsche a very close second (831) and Lexus (819) third. Alfa is on something of a roll these days, with its compact Tonale crossover due for release in the spring, and a new sports car in the works. Meanwhile, in PowerÂ’s “mainstream brand”” segment, Buick ranked first with a score of 825, followed by Dodge (816) and Subaru (804), all performing higher than the industry average.

GM expands headlight recall to 180k Buicks and Pontiacs

General Motors is issuing an expanded headlight module recall to include 180,504 examples in North America of the 2005 Buick LaCrosse (2008 model year pictured above) and 2007 Pontiac Grand Prix. Specifically, the campaign affects 159,584 of them in the US and 20,920 in Canada. When the part fails, the vehicles' low beams can stop working either intermittently or permanently. "GM is unable to confirm any crashes, injuries or fatalities related to this condition," the company said in a statement, and there's currently no permanent repair for the problem. For now, dealers will replace the headlamp module with a new example of the same part. The automaker first announced this campaign in November 2014 when it affected 316,357 examples globally of the 2006-09 Buick LaCrosse; 2006-2007 Chevy TrailBlazer and TrailBlazer EXT; 2006-2007 GMC Envoy and 2006 GMC Envoy XL; 2006-2007 Buick Rainier; 2006-2008 Saab 9-7X; and 2006-08 Isuzu Ascender. Related Video:

Question of the Day: Best recipient for supercharged GM V6?

The good old Buick V6 engine was built from 1961 through 2008 (including a decade of production by Kaiser-Jeep) and went into way too many General Motors vehicles to list here. In 1991, the supercharged version of the 3800 was introduced, with a Roots-style Eaton blower on top, and now you can find these engines in just about every junkyard in North America. The 3800 shares a bellhousing pattern with the also-made-by-the-zillions GM 60° V6 engine, which means that it will install (with varying levels of sledgehammer clearancing and/or axle mix-and-matching) into plenty of GM vehicles that never received the 3800 from the factory. That means one thing: engine swaps! An excellent example of this is the 1992 Chevrolet Lumina APV "Dustbuster" minivan, which is a fully caged high-performance road-racing machine that features a supercharged 3800 and 5-speed manual transmission under its long, vacuum-cleaner-snout-like hood. The RaceVan, in Springfield Monorail livery, will compete this weekend at the Michigan 24 Hours of LeMons race with Autobloggers Mike Austin, David Gluckman, and Alex Kierstein at the wheel. My personal choice for supercharged 3800 power, though, has to be the Cadillac Cimarron, preferably the not-so-sought-after Cimarron d'Oro Edition. Some bashing and welding and cutting and pasting and this lightweight Cavalier sibling could have well over double its original horsepower. So, what's your blown 3800 engine-swap choice? Related Video: Auto News Buick GM v6 question of the day questions engine swap