2003 Bmw X5 3.0i Sport Utility 4-door 3.0l on 2040-cars

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Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study

Most reliable cars and trucks of 2022

Related: Least reliable cars and trucks of 2022   For years now, Consumer Reports has been one of the most prolific sources of vehicle reliability data around. The organization tests a number of vehicles each year and surveys its members on various automotive topics, including reliability. The results of its 2022 annual auto survey are in, and the list of most reliable vehicles has been revealed. Unsurprisingly, Toyota and Lexus dominated the list of most reliable vehicles, but BMW and Mini snuck into the top 10 as well. The list includes: Toyota Corolla Hybrid: 93 Lexus GX: 91 Mini Cooper: 89 Toyota Prius: 89 Mazda MX-5 Miata: 85 Lincoln Corsair: 82 Toyota Corolla: 81 Subaru Crosstrek: 80 BMW 3 Series: 80 Toyota Prius Prime: 77 In terms of the most reliable vehicle type, Consumer Reports says that sedans remain the best choice. Their average score is 58, which is notably better than SUVs’ average score of 51. Minivans and pickup trucks are lower, at 44 and 39, respectively. As Consumer Reports notes, many sedans are older models that have allowed their manufacturers to iron out the wrinkles, making them more reliable. Domestic automakers' SUVs and trucks performed better in the survey than their imported counterparts, with scores of 45 and 41, respectively. The study also showed that hybrids and plug-in hybrids are becoming more reliable, and have climbed the score ladder to the tops of their segments in many cases.  Consumer Reports says its study includes 17 trouble areas, including small stuff like creaks and rattles and much larger problems like drivetrain failures. The organization states that it weights each issue based on its severity to create its predicted reliability scores, with 100 being the best. A car must be in production for at least two model years to be considered for the list. Related video: Green BMW Lexus Lincoln Mazda MINI Subaru Toyota Car Buying Maintenance Ownership Convertible Coupe Crossover Hatchback SUV Hybrid Sedan Consumer Reports reliability

AC Schnitzer ACS4 Sport packs 510 hp under a subdued carbon fiber bodykit

One of the interesting things about the Geneva Motor Show is the breadth of the European auto industry that it covers. Beyond just the stands from major manufacturers and boutique marques, the event also hosts the regions top tuners. Among them this year are the BMW specialists AC Schnitzer, with myriad upgrades for the M4. By the time the company is done, the coupe gets renamed the ACS4 Sport. The M4 is already a potent machine with its 431-horsepower, turbocharged inline-six, but for customers willing to spend the money, more performance is always possible. AC Schnitzer's engine upgrade takes power up to 510 hp and 476 pound-feet of torque, and buyers can also add a new exhaust with carbon-fiber-surrounded tail pipes barely protruding from the rear. The company offers two suspension kits, as well. The first lowers the BMW by 1.0-1.2 inches in front and 0.4-0.6 inches in the rear. However, for drivers who really want to scrape the ground, an adjustable racing option drops the front by 1.2-1.6 inches and the back by 1.2 inches. Of course, AC Schnitzer's buyers also want to show off their cars' added performance, and the company is ready with a host of carbon fiber pieces. Up front, there's a new front spoiler, splitter and side flicks, and the rear is available with a diffuser, roof spoiler and fixed rear wing. A wide variety of wheels finish off the sporty look, including the brand's AC1 BiColor twin-spoke design offered in forged or standard versions. Get a full look at the German tuners fairly tasteful upgrades in our gallery from the show floor, above. ?"Man, Machine & More" – The M4 by AC Schnitzer Aachen-based tuning experts open new dimensions in the field of Motorsport power Man, machine & more - The tuning experts at AC Schnitzer have given the BMW M4 with Motorsport power a further kick of energy. Once again, the Aachen-based tuning specialists have shown that there's no upper limit to power and sporting performance. To build up the muscle power of the BMW M4, AC Schnitzer has provided a performance upgrade containing of an additional control unit which increases the performance from 431 to 510 hp, and from 550 to 645 Nm. Scope of delivery of every AC Schnitzer performance upgrade includes always a two years guarantee which can be upgraded up to three years. After a visit to the Aachen workshops, the powerful energy combustion developed with the AC Schnitzer "Efficient Performance" know-how is also revealed in the exhaust of the M4.