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Consumer Reports' first motorcycle reliability report finds Japanese brands ahead

Consumer Reports has released its first ever study of motorcycle reliability, and students of its ratings on cars might notice a suspicious similarity - Japanese brands require fewer repairs than the leading American or German brands.
The study analyzed the reliability of 4,680 bikes owned by CR subscribers and found that Yamaha had the best ratings, with just one in ten bikes built between 2009 and 2012 requiring a repair over a four-year period. The makers of the R1 and R6 sport bikes were closely followed by Kawasaki and Honda, while one out of every four of the rumbling bikes from Harley-Davidson experienced an issue. BMW had the worst rating of the brands represented, with one in three bikes having problems.
According to CR, neither Suzuki nor Triumph owners provided enough information for a reliable rating. Based on the responses received, though, Suzuki would have finished with the other Japanese brands and Triumph, being English, would have been one of the less reliable makes.

BMW calls in 50,000 motorbikes over fuel pump leak

If you don't often see motorbikes being recalled, it's probably because there's less to go wrong on a motorcycle. But a problem with the fuel pump on a wide array of BMW Motorrad products has prompted the National Highway Traffic Safety Administration to issue a recall for over 50,000 of the Bavarian two-wheelers across America.
The issue revolves around the fuel pump flange on R-model, K-model, S 1000 and HP2 motorcycles built as far back, in some cases, to 2005 and as recent as 2012, depending on the model. The flange was found to be prone to crack and leak fuel, which NHTSA evaluated as a fire risk. As a result, precisely 50,184 such motorbikes are being recalled to have their flanges reinforced or, where necessary, to replace the entire fuel pump. If you're the owner of such a Bimmer bike, expect a call from your dealer sometime next month, but you can read the full notice below.

Mystery shoppers love Infiniti, hate Tesla

Infiniti, followed by Lexus tied with Mercedes-Benz took the top two spots for best sales experience according to mystery shoppers from the latest Pied Piper Prospect Satisfaction Index, while EV manufacturer Tesla recorded the lowest overall score. Not surprisingly, premium brands dominated the top ranks. Including the three already mentioned, luxury brands occupied seven of the top ten spots and included Audi, BMW, Porsche, and the only American brand to crack the upper echelon, Cadillac. Toyota, Volkswagen, and Nissan rounded out the first ten positions. The news for domestic automakers isn't good. Aside from Caddy, the only other star-spangled automaker to score above the industry average is Chrysler. The rest of FCA, most of GM, and all of Ford fell below the line. But Pied Piper's mystery shoppers handed Tesla the biggest walloping – the company is ten full points below the next lowest brand, Volvo, and its score of 86 is 17 below the average of 103. It's baffling, considering the company's touted direct-sales model. "Tesla leaves me scratching my head," Fred O'Hagan, Pied Piper's president and CEO, told Wards Auto. "They own all of their stores, so you would think each one would be doing the same thing. But they're not. Tesla is consistent in its inconsistencies." O'Hagan added that there's a "huge variation" in Tesla's store-to-store effectiveness, and that in some cases, shoppers found showroom workers that acted more like "museum curators," Wards Auto reports. It might be popular to call Tesla the Apple of the car world, but based on Pied Piper's work, the brand has a long way to go to emulate the uniform shopping experience of an Apple Store. The news might be bad for Tesla, but even for the brands that scored below average, there's cause for celebration. Only Tesla and Mini lost points in this year's rankings, and only Mercedes and Lincoln held steady. Every other brand, including Infiniti, which topped the index for the first time, gained at least one point. The biggest improvements belong to Porsche, Land Rover, and Mitsubishi, which all jumped five points. Pied Piper's annual Prospect Satisfaction Index uses mystery shoppers – over 6,100 this year – from across the country to assess dealers and generate rankings from over 50 individual factors. News Source: Pied Piper via WardsAuto Green Audi BMW Cadillac Chrysler Infiniti Lexus Mercedes-Benz Nissan Tesla Toyota Car Buying Car Dealers study