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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Audi wiring cars with cameras to see how ferret-like creatures tear them apart

In this German-language video, we see a batch of Audi engineers wiring up an A3 Cabriolet with a network of small cameras. The goal? To help identify where and how stone martens - small, ferret-like animals - attack cars. The idea is to observe the animals' behavior around the vehicles, see where they go, what they chew on, and work to develop solutions.
So why go to all this trouble? Cars and trucks are easily the single-most complex consumer good, and they're subject to the widest variety of conditions, regulations and usage cases that one could possibly imagine. They also come with very high consumer expectations for reliability. Thus, it's up to automakers to vet their vehicles for just about every possible scenario and threat - including weasels. And if that means Audi has to go hire Walter Simbeck, animal trainer to the stars, and string up a bunch of GoPros on an A3, well, they're game.
In speaking with Autoblog, Mark Dahncke, senior product manager at Audi of America said it best:

Next Audi R8 to eschew engine downsizing, go on diet instead

Looking across the Audi landscape, many models that used to get the company's high-revving, naturally aspirated 4.2-liter V8 are now powered by smaller, yet similarly powerful, forced-induction engines. From what Auto Express is reporting, though, the next-generation Audi R8 will not meet this same fate.
Rather than ditching its V8 and V10 powerplants, the next-gen R8 - expected to debut in 2015 - will shed pounds from its curb weight. The 2014 R8 currently weighs between 3,583 pounds and up to 3,957 pounds, but the report says that engineers are targeting a weight of less than 3,300 pounds. All models will get cylinder deactivation, which along with lower curb weights should help to improve fuel economy and emissions. Head on over to Auto Express for more reported information as well as a handful of renderings that take a stab at how the next R8 may look.