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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Audi S1 rally car races its RC counterpart

Veteran racer Mattias Ekstrom campaigns the meanest looking Audi S1 on the block in the FIA World Rallycross Championship. With a 2.0-liter turbocharged four-cylinder pumping out a claimed 600 horsepower and all-wheel drive, this little hatch can reportedly hit 60 miles per hour in a wickedly quick 1.9 seconds. While those specs are mighty impressive, they don't really matter too much for Ekstrom's latest race in the S1 against a pint-sized doppelganger in the form of an RC replica of the rallycross machine around a warehouse. Despite, the massive gulf in size and power, the two Audis appear fairly evenly matched. The RC version can't quite match the real one in outright speed but can go under obstacles that Ekstrom's S1 is forced to drive around. Check out the clip above to see which S1 makes it to the finish first. Related Gallery EKS Audi S1 Supercar News Source: Audi Deutschland via YouTubeImage Credit: Related images copyright EKS Motorsports Toys/Games Audi Hatchback Racing Vehicles Videos rc car audi s1

Audi Sport Quattro Concept to spawn volume sports car?

There have been two modern re-imaginings of the original 1984 Audi Ur-Quattro: the Quattro Concept of 2010 (shown above) and the Sport Quattro Concept revealed at the 2013 Frankfurt Motor Show. In between them, there have been numerous rumors about what, if any, kind of production car Audi might make of them. According to a new report in Auto Motor und Sport, Audi CEO Rupert Stadler has "indicated... that the car will come," and based on the specs presented, what we get might end up being a mix of the two.
Ulrich Hackenberg, Audi's head of R&D, apparently wants a sports car with wider appeal than the 700-horsepower hybrid Sport Quattro Concept. AMS says his vision would be built on a modified A6 platform - the same MLB architecture under the Sport Quattro Concept - with ample use of carbon and aluminum keeping the weight down to around 1,300 kilograms (under 2,900 pounds). Engines could include a 2.5-liter, five-cylinder (like that of the original, smaller Quattro Concept) offering anything from 310 to 360 hp. Those numbers would be at least 48 horsepower shy of the first concept, but a less-powerful entry point to a new model range would provide a lower cost of entry. Besides, a full model range would likely include a significantly healthier powertrain option on the top end.
At the moment, Hackenberg is said to be unsatisfied with the design of the car, which could well mean we'll get another concept car before a production version appears.