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Audi RS Q3 gets snarlier, hits 62 mph in 4.8 seconds [w/video]

Well, that was quick. A mere 20 months after its debut at the 2013 Geneva Motor Show, Audi has issued a fairly significant update to its RS Q3 crossover. A light exterior refresh - the most noticeable change is that the grille surround and headlights are now joined - belies more significant changes under the compact crossover's hood.
Power from the 2.5-liter, turbocharged five-cylinder has been boosted nicely from 310 horsepower to 340, while torque has jumped from 309 pound-feet to 332 lb-ft. The result of this extra thrust is that the tiny CUV can now scamper to 62 miles per hour in a seriously quick 4.8 seconds, rather than the original RS Q3's 5.5-second sprint. A new fifth-generation multi-plate clutch is fitted to the seven-speed S-tronic dual-clutch transmission, which Audi claims will now deliver even quicker shifts.
Lighter brake rotors with ridiculous eight-piston calipers in the front provide what we imagine is a lot of stopping power, while Audi continues to offer an optional adaptive damper system. 19-inch wheels are standard while 20s are optional.

J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

Nine-time Le Mans winner Tom Kristensen to retire

Le Mans icon Tom Kristensen is retiring. The Danish driver, who was an integral part of Audi's absolute dominance at the 24 Hours of Le Mans, captured a record-breaking nine wins at the legendary endurance race, along with six overall victories at the 12 Hours of Sebring in a career that spanned 26 years.
"Over the past couple of months, my thoughts of retiring have been stronger, and therefore, it feels right to inform you today that I am retiring from motor racing," Kristensen told Autosport. "I still feel I am in peak physical form and possess the necessary mental toughness both in and outside of the car: it has been important for me to stop while I am still strong and able to deliver top performances at Audi."
While the World Endurance Championship's season-ending race at Interlagos on November 30 will be Kristensen's last as a driver, it won't be the end of his long-running association with Audi. According to Autosport, TK will take on a new role as an ambassador for the German marque and will work with team's drivers in an unspecified role.