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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

MT's Jessi Lang recounts her harrowing Autobahn R8 crash

Automotive enthusiasts know the name, face, voice and stories of Jessi Lang well. And if they don't, they should. The longtime Motor Trend video presenter and host of The J-Turn is a regular fixture on the automotive scene, and one of our favorite to watch. But a year ago, Jessi vanished from the scene. And we're sad to say she hasn't been kicking back enjoying umbrella drinks on the beach all this while. A year ago Lang went on a pilgrimage to Germany, driving a Porsche 911 GT3 on the Nurburgring and an Audi R8 modified by Abt on the Autobahn when the unthinkable happened. A car swerved out of its lane and into Jessi's path. A catastrophic collision ensued, and Lang was seriously injured. Jessi's been recovering from the multiple fractures and life-threatening lacerations ever since, and in her first appearance back on the net, has returned to tell her harrowing but courageous story. We wish her all the best on her long road to recovery, hope to see her back to her old self again soon, and invite you to watch the heart-rending story here.

Audi 4.2-liter V8 to live again in next-gen R8

Fellow auto enthusiasts, it looks like the car gods have smiled upon us. Word is that Audi's stupendous 4.2-liter V8 will once again be available in the next-generation R8. Rumors pegged the trusty 4.2 as a dead engine revving, thanks to Audi's newer 4.0-liter twin-turbocharged V8 found in models like the S6 and S7.
We expected the 4.0-liter to be the go-to engine in the next R8, but according to Car and Driver, there have been some issues cooling the force-induced mill in the mid-engine R8. The issues are so severe, in fact, that the 4.2 is going to be retained in the car's second generation.
It's more than just practical matters like cooling that are keeping the R8 from going turbocharged. C/D reports that even with the current state of forced induction, a turbocharged R8's throttle response and its resultant exhaust note would suffer too much to be feasible.