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Honda exec says US market near capacity, could hurt subprime buyers

Is there a point in the US auto industry where companies should start considering the welfare of their customers ahead of selling more cars? American Honda Executive Vice President of Sales John Mendel thinks that level exists, and we may be getting very close to it.
According to Automotive News, Mendel believes that finding more customers in the market could require pursuing subprime buyers and offering longer-term loans. However, he refuses to use those tactics. While selling models this way can improve things briefly, the strategies hurt resale prices and lower vehicle profits over time. The company won't do "stupid things in the short-term that damage the person who bought yesterday," he said to Automotive News. "It's a very, very short-term tactic especially in the subprime area."
American Honda, which combines the Acura and Honda brands, has seen market share decline from 9.7 percent to 9.1 percent through July 2014, according to Automotive News, and Autoblog's By the Numbers stats showed it posted falling sales in five of the seven months with data this year. Though, Mendel claims that was partially because the company focused on retail sales over fleets. The delays of the launches for the Honda Fit and Acura TLX likely didn't help either.

Honda production knocked offline by ransomware cyberattack

Honda has suspended automobile and motorcycle production at several facilities around the globe due to a suspected ransomware cyberattack. According to reports in Japan, domestic production is back online and shipments are flowing out of its Japanese plants. Facilities in Ohio, where popular models like the Accord and CR-V are produced along with the Acura ILX, TSX and NSX, as well as those in Turkey, India and Brazil are reportedly still offline. "On Sunday, June 7, Honda experienced a disruption in its computer network that has caused a loss of connectivity, thus impacting our business operations," Honda said in a statement. "Our information technology team is working quickly to assess the situation." The suspected attack affected Honda’s production globally starting on Monday, forcing some plants to stop operations as the company needed to ensure that its quality control systems were not compromised. In addition, the automaker confirmed via Twitter that its Customer Service and Financial Services are currently unavailable. At this time Honda Customer Service and Honda Financial Services are experiencing technical difficulties and are unavailable. We are working to resolve the issue as quickly as possible. We apologize for the inconvenience and thank you for your patience and understanding. — Honda Automobile Customer Service (@HondaCustSvc) June 8, 2020 The Telegraph (subscription required) in the UK reports that Honda's servers were infected with the EKANS (that's snake spelled backwards) malware, which encrypts data until payment is made to the attackers, who then provide the decryption key. Related Video:

Did Acura just confirm it's working on an Integra successor?

The Acura Integra (pictured above in Type R trim) was one of the definitive vehicles of the Acura brand in the US, having joined the Legend at the marque's birth here. However, since the retirement of the RSX, the luxury arm of Honda has lacked a compact, sporty coupe to fill that niche. There appears to be a chance of that absence possibly coming to an end in the coming years, though.
Acura lead designer Dave Marek spoke to Car and Driver during the SEMA Show and said, "A performance brand needs a flagship and it needs an accessible sport car. Not a sports car, but a sport car." However, he also suggested that a new model wouldn't be spinning its tires too soon, at least not before 2017 by his indication.
While the vague possibility of a new sports coupe is still years away, Acura is taking its early steps in a brand revitalization campaign that includes spinning the luxury arm further away from Honda. The strong initial sales of the TLX are certainly a good start, but the work appears to just be beginning, according to Marek. "There are changes coming, and then there are more changes coming," he said to Car and Driver.