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Volvo leads and Mini fails in JD Power's Tech Experience Index

New cars are basically rolling computers. Everything from the engine to the infotainment runs on a series of ones and zeros, and a lot of that technology requires input from the driver. So it's no surprise that JD Power has a study designed specifically to discern which bits of tech drivers love and which bits they loathe. "New technology continues to be a primary factor in the vehicle purchase decision," says JD Power's Kristin Kolodge, executive director of driver interaction & human machine interface research. "However, it’s critical for automakers to offer features that owners find intuitive and reliable. The user experience plays a major role in whether an owner will use the technology on a regular basis or abandon it and feel like they wasted their money." The J.D. Power 2020 U.S. Tech Experience Index (TXI) Study found that Volvo owners are happiest with the technology packed inside their vehicles, followed by BMW and Cadillac, all brands that JD Power classifies as premium. The highest-rated mainstream brand is Hyundai, followed by Subaru and Kia. As was the case with the organization's Initial Quality and APEAL studies, Tesla's numbers aren't officially included because they are the only automaker that has not granted JD Power approval to contact its owners in states that require it. Tesla's projected score of 593 would have put it in second place, right behind Volvo's score of 617. The lowest-ranked brand in the TXI Study is Mini, with Porsche right behind. Diving a little bit deeper, JD Power's findings suggest that the technologies new car buyers care most about are related to helping them see their surroundings better. Camera systems, including rear-view mirror cameras and ground-view cameras, scored highest in five of the six satisfaction attributes measured in the study. The technology that owners could really do without? Gesture controls. Owners who answered JD Power's survey say they don't use gesture controls much at all after initially trying them, and they don't really care if their next vehicle has them. We have to wonder if those responses might be what kept BMW out of the top spot. The TXI Study also found that owners are split on automated driving helpers, like lane-keeping assist and automatic emergency braking. JD Power suggests that owners may need more training on those systems before they learn to trust them. Related Video: This content is hosted by a third party. To view it, please update your privacy preferences.

Volvo EX90 SUV will have interior radar system to detect kids, pets

Volvo has introduced a number of important safety features in its vehicles throughout the years including the first three-point seatbelt back in 1959. But now the company has developed something a bit more techy with what it's calling the world's first interior radar system for cars.  Set to debut on its upcoming flagship EX90 electric SUV, Volvo's new radar system is designed to monitor both the cabin and trunk of a vehicle in order to prevent the car from being locked while anyone is still inside. The idea is to guard against situations where pets or children may be inadvertently trapped inside a car on a hot day, with the car surfacing reminders if it recognizes that there are still occupants inside when being locked. Additionally, the car's climate control can also be set to stay on if a passenger is detected, further lowering the risk of heatstroke.  While the thought of leaving a pet or child inside a car on a hot day is unimaginable to most people, it can happen to anyone. In its press release, Volvo cited statistics from the U.S. where more than 900 children have tragically died due to hyperthermia since 1998.  Volvo's senior technical specialist for injury prevention Lotta Jakobsson says, “No one chooses to be distracted or tired, but we know it can happen. WeÂ’re all human and distraction is a fact of life. With the help of cutting edge technology, weÂ’ll support you when youÂ’re not at your best and help you avoid leaving family members or pets behind by accident.” In order to cover as much of the inside of the EX90 as possible, Volvo says it will use multiple radars positioned in the car's overhead console, roof-mounted reading lamps and in the trunk that can detect "sub-millimeter" movements. Unfortunately, we won't get a more detailed idea of how Volvo's new interior radar system really works until the EX90 is officially revealed on November 9th. But given that the new feature will come standard on the company's forthcoming EV (where allowed by regulation), we're hoping to see similar systems become basic equipment on more cars and makes in the future. 

2024 Volvo C40 Recharge and XC40 Recharge add RWD, bigger battery pack

Volvo revealed rear-wheel-drive versions of its C40 Recharge and XC40 Recharge for Europe a few months ago, but mum was the word on U.S. availability. That changes today, as Volvo just debuted a host of updates and changes coming to the electric SUVs sold here. The big, new offering is that both the 2024 C40 Recharge and 2024 XC40 Recharge will be available in entry-level rear-wheel-drive models. Volvo developed a new and more efficient 248 horsepower electric motor that will sit on the rear axle for these models. The battery pack is also updated to be more energy dense, so it’s now an 82 kilowatt-hour pack instead of a 78 kWh pack. Combine the more efficient motor with the bigger battery pack, and range skyrockets past the old AWD models. In this RWD configuration, the 2024 C40 Recharge is EPA-rated for 297 miles of range, and the XC40 Recharge at 293 miles.  Additionally, the charging experience should be greatly improved, as Volvo says itÂ’s upgraded the maximum charge speed to 200 kW instead of the 150 kW it could manage previously. A 10-80% charge should now take approximately 28 minutes instead of the 40 minutes Volvo estimated previously. ThatÂ’s going to make a big difference if youÂ’re road tripping with multiple stops. The dual-motor AWD version of both cars are getting some updates, too. Instead of the identical motors on the front and rear axle, Volvo is putting its new 248 horsepower motor on the rear and a lower power 147 horsepower motor on the front axle. That front motor is only engaged when itÂ’s needed, so Volvo says this updated AWD model will be more efficient than before. Unfortunately, both the C40 and XC40 Recharge AWD models will retain the old 78 kWh battery pack. This also means theyÂ’re saddled with the slower 150 kW charge speed. That said, the efficiency improvements from the new electric motor setup means range increases anyway. It goes up by 31 miles for the C40 Recharge to 257 miles, and by 21 miles for the XC40 Recharge to 254 miles. Other updates to the C40 Recharge and XC40 Recharge models include a new 19-inch aero wheel option, more paint colors and additional exterior themes to choose from. Updated pricing is not yet available. Related video: This content is hosted by a third party. To view it, please update your privacy preferences. Manage Settings.