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J.D. Power customer survey of dealers counts Cadillac, Buick as big winners

Cadillac and Buick have taken the trophies in J.D. Power's latest Customer Service Index Study examining satisfaction with dealer service. Surveying more than 90,000 owners and lessees of 2009-2013 model-year cars, the study found that those with pre-paid maintenance packages were ten percent more likely to buy their next car from the same brand.
Dealer satisfaction scores have improved overall, Cadillac nabbed the luxury segment ahead of Audi and Lexus, taking the crown that Lexus held last year. Buick keeps the mass-market dealer satisfaction win in the family, finishing ahead of Volkswagen and last year's winner GMC. The study also found that service department use of tablets increased customer satisfaction, as did "best practices" like "providing helpful advice." Who knew?
You can find details on those and more findings in the press release below.

2014 Volkswagen Beetle GSR is black and yellow, black and yellow

Way back in 1973, Volkswagen decided it was high time to take the loveable air-cooled Bug racing. No, it wasn't painted in Herbie colors - Volkswagen called its sport-tuned machine the Beetle GSR, "Gelb Schwarzer Renner" or "Yellow Black Racer." Hence, the somewhat shocking paint scheme.
VW is bringing its sporty black and yellow Beetle back for 2014, and you can see live photos of it above. It's got a 210-horsepower turbocharged 2.0-liter four-cylinder engine under the hood (that'd be the hood up front, unlike the car's forebear), and a six-speed manual or DSG automatic transmission sends those ponies to the front wheels. Note that this car's output is up 10 horses on other turbo VWs, and the Jetta GLI and Beetle Turbo for 2013. The 0-60 run takes 6.6 seconds, and top speed is limited to 130 miles per hour.
Besides the in-your-face black and yellow paint, the GSR is outfitted with a large rear spoiler and 19-inch wheels shod with 235/40 tires. The bee-like hue carries over inside, with yellow stitching on black leather. Only 3,500 will be produced, each with its own unique plaque. Pricing has not yet been announced, but you're free to read through the press release below all the same.

2014 Volkswagen Golf GTD is our favorite oil-burning GTI

The 2014 Volkswagen Golf GTD has officially bowed at the 2013 Geneva Motor Show. Engineers managed to squeeze an additional 14 horsepower and 22 pound-feet of torque out of the familiar 2.0-liter turbodiesel four-cylinder engine, nudging total output to 184 hp and 280 lb-ft for 2014. The figures are good enough to earn the GTD the honor of being the most powerful diesel Golf in Volkswagen history. A start/stop system helps improve efficiency over the previous generation with the new model consuming 56 miles per gallon on the EU cycle. That's up from the 2013 model's 46 mpg. A six-speed manual transmission is standard equipment, though a six-speed dual-clutch gearbox is also available.
The GTD also offers buyers a few aesthetic tweaks to help separate the hatch from its less potent siblings. Those include a more aggressive front fascia, special badges and 17-inch alloy wheels. Expect to find the GTD in one of three exterior colors, including Tornado Red, Black and Pure White. Check out the quick press release below for more details.